My insurance company tried to payout market value on my Telstar even though the policy was agreed.
They stated due to a computer error, upon last renewal the car should have been devalued so they tried to pay $4,300 instead of $7,500. I also had a seperate policy on the accessories on the vehicle ($2,500). They tried to not pay the accessories policy stating that in case of total loss, the accessories policy was negated by the vehicle payout.
3 letters later with the final advising that I would contact the Insurance Ombudsman, Media and alike, a cheque arrived 3 days later for the full amount.
I have absolutely no hesitation that if I had to claim in an accident, it will not go smoothly. Its the nature of dealing with insurance companies.
For the very reason that insurance companies will try to devalue your car at claim time if market value - I go agreed. CGU have agreed my D2 Td5 at $23000 (their wish), I paid $18K.


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