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Thread: It pays to double check!!!

  1. #1
    Join Date
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    It pays to double check!!!

    Fuel price on the bowser that is...

    Was down in Albany (WA) last monday, and went to the Caltex on York street to fill up. Advertised diesel price was 134.9, started filling, looked at the bowser, and the price was 142.9!!!

    Long story short - got 14L of diesel for free (amount I had filled before I noticed). But 2 people filled up before me who I am sure must have paid the higher price without noticing (the price, cpl and litres from one of the two were still on the pump when I was filling - so they at least were ripped off).

    The servo attendant claimed the error must have been due to a "power surge", and that I would have definitely been the only one affected.

    So check the price on the bowser!!!

    And if you are in Albany - ask your mates if they filled up (with diesel) at the servo before 9:15am on Monday 18 June. I think that one vehicle was a hilux, the other may have been an F-truck.

    EDIT - also - the servo charged a 55c credit card fee - I'm sure there were no signs up about this - is that legal?
    Last edited by isuzurover; 20th June 2007 at 12:35 PM.

  2. #2
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    the credit card fee is legal..
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  3. #3
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    But is supposed to be advertised. Probablly is behind the counter, on the floor in invisible ink.
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    Facta Non Verba

  4. #4
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    usually caltex have the cc fee on the pump

  5. #5
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    Interesting that... a power surge I very much doubt.

    I spend every day designing/testing computer systems for petrol stations.

    By law if the petrol price is increasing they have to change the price on the board before they change the price on the pump.

    Good to hear that they gave you 14Lt free but as you say, what about the ones that didn't notice.

    Need to get back to work....got to work out how to get my test pumps to dispense real fuel wouldn't that be nice, think I will makes today's price 6cpl

  6. #6
    mcrover Guest
    It's funny, we were just talking about this last night, when I worked at a servo years ago, if the price was going up we put the signs out 15 mins before changing the pumps and if it was going down we would change the pumps first and the signs as quick as possible but not until all the pumps were changed.

    This was to stop this from happening as in if you saw the price was cheaper on the pump than on the sign, nobody cares and makes them happier normally so then no agro at the pumps.

  7. #7
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    I sent an email to fuelwatch (wa govt thing). They emailed me back to say they will be investigating it as a possible breach of "regulation 3 of the petroleum pricing regulations".

    They also said that in WA all servos have to notify fuelwatch of their prices before 6am each day and keep that price for 24 hrs.

    So - if you notice a WA servo changing their prices in the middle of the day - that is also illegal!!!

  8. #8
    mcrover Guest
    I wish that happened in Vic, I have seen the price change 3 times in 1 day at one of the local servo's and of course it went up each time.

    If there isnt colusion between fuel companies, how come they sell to each other all the time and when 1 changes it's prices on one side of the road the other on the other side will do the same with only no more than .1c difference in price.

    It doesnt bother me so much anymore but it used to when I was out on the road for a living.

  9. #9
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    What annoys me is that when fuel goes down in price, they have to empty current stocks before reducing the price to accommodate losses, but as soon as it goes up, no waiting for stocks to reduce.
    This came straight from servo attendants on several occassions.
    2011 Discovery 4 TDV6
    2009 DRZ400E Suzuki
    1956 & 1961 P4 Rover (project)
    1976 SS Torana (project - all cash donations or parts accepted)
    2003 WK Holden Statesman
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    84 RR (Gone) 97 Tdi Disco (Gone)
    98 Ducati 900SS Gone & Missed

    Facta Non Verba

  10. #10
    Join Date
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    The one that bothers me is the gas tank in the ford. 80 litre tank so 72 litres usable but you can fill it from between 75 and 85 litres!

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