What sort of BS is that? :mad: So now you have to tell the dealer when you want to go interstate? or go offroad?
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I would have gone as far as possible from the dealer that was looking after you with the Freo as it is normally what they tell the manufacturer is what the manufacturer basis their fault diagnosis on.
I was thinking while reading at the start that the service manager is probably making out like there isnt a problem other than the person turning the key.
They tried doing this to me at the Ford dealer I posted about earlier and were caught out as I got a freind at Ford Oz to print out copies of their reports on the faulty Trasmissions, rear spring hangers, diff problems, immobiliser problems and LPG computer problems with comments from the service manager along the lines of I had over loaded it and damaged by driving it extremly hard.
They put a fault recorder on the ECU at 1 stage that would tell them when it recorded faults that wouldnt normally be logged and also record engine revs and road speed, this logged that at a cirtain time (I was on the geelong freeway) it recorded revs at 6000 RPM at a speed of 269kmh out of an AU 3 dedicated gas 6 cyl ute with tool boxes and close to a tonne of tools etc in it.
What it didnt log was that while on that drive it was jumping in and out of lockup and back to 3rd every few kms.
Their solution to this was to write a letter to my boss (as it was a company car) saying they had logged my car traveling at 269kmh and this was why we were having so much trouble with it.
Luckily my boss was a smart bloke and said before I believe that you will have to proove that the ute will do 269kmh which they then realised it was a mistake.
Dont trust their service department, go somewhere else is my advice to you, they will try to get out of fixing it anyway they can.
Good luck Deon
Shame you're leaving the LR fraternity. Hopefully you find what you're looking for in another make even if it's dull and boring :D
Best of luck,
Trav
Its sad to hear Dion, I have to say I did bite the bullet with the woes I had and went for the D3, mainly for the trade in value but have not regreted it. I for one can understand the disapointment that is LRA and personally wouldnt **** on them if they were burning. I hope you dont turn your back on the world of LR forever, the brand still has the heart its just the bastards who dont know how to market it.
Oh and eveyone who bags a freelander is just as bad as a toyota driver bagging a landy owner:p:twisted:
I'm a long time LR and VW owner and hope that VW buy's LR as they make a solid car.Don't think for a second that toyota is any better at warranty issue's,two of my mates and two men I work with have had problems that toyota will not fix,that is one reason I bought a LR.My mates troopy has so many drama's If it was mine I would run the toyota manager over with it. Pat
When I had my 01 freelander the last of the 4's I think it was 01, look it wasn’t a bad car but it was a suburban want to be four wheel drive the only fault mine had other then badly needing another gear was that the throttle body was made of plastic and of coarse when the motor got hot it got stuck almost killing me and the car
Why the freelander to begin with I asked my self every day at the time my wife worked for trivett and a bunch of bastards they are another story for another day
I was told that they can do anything a larger 4wd could do (BS) anyway it was the first 4wd I ever bought took me from Sydney to WA with out hitch
In closing they are what they are a suburban city slicker
Just to update this one ... I got a call from the dealer who bought it auction (different to who I traded it with), asking me had I ever replaced the engine, because the engine number didn't match the rego papers ... and they were more different than a simple typo.
I certainly never knew of the engine being changed ... but then again, the vehicle was delivered without a compliance plate so who knows what happened before I got it.
I see she's on carsales.com.au now ... feel sad seeing it there. Poor little Freelander. Hope she goes to a good home.
Mate, I'm sorry to see you go - I'm sorry to see anyone go - but I understand.
I hope you have better success in the future with whichever vehicle you end up purchasing (in case you have already told us then it shows that I have only read the first post and this page :angel: ).
To be brutally honest I would never deal with LR directly. I bought my baby when she was 2 years old and she's never been to an "authorized LR dealer" and I would never touch one due to just the sort of service you talk about - I've always had her serviced from specialty mechanics like RoverTech or M.R. Auto and I've been nothing but thrilled by their service.
LR dealers are interested in selling the vehicle and that's about it. Specialist service mechanics really want to look after her for you because repeat business is their business.
Australian law states that you can get your vehicle - even from brand new - serviced anywhere you feel like it; only warranty repairs need go to LR themselves and your mechanics will tell you which repairs need to be sent off to LR.
I would suggest next time, no matter which vehicle you end up with, find yourself a good mechanic who knows the vehicle type well and get the vehicle serviced there.
I can't apologise for the way LR has treated you, I only hope you find a vehicle that you feel is safe, reliable, and treats you and your family well.