Hi moose, didn’t think you were having a go and it’s a reasonable question and the main reason for my bitch section at Greymouth.
I specifically ordered, as per their range of vehicles on offer, a 4x4 and if they have offered me ANY 4x4 or AWD, I would have been satisfied, but they were trying to get me to take a lower category vehicle ( at the higher rental ) as a substitute and had they been in the right, I don’t think threatening to involve NZ Consumer Affairs would have had any effect, BUT it did.
Cheers

