Thread: Austral Land rover brisbane, what a joke!!!

Originally Posted by Brian Hjelm

Ho, more likely lack of business given that the Saturday morning DIY customers no longer live in the inner suburbs where Austral have their outlets, having been gentrified to the outskirts, and, do not drive the type of car that Austral now sell.

No matter I won't be going back there, will order parts & have them shipped from now on as a matter of principal.

Southside used to be open Saturdays but the two parts sections merged a while back

Originally Posted by UncleHo

AND THAT FOLKS IS WHY THE JAPANESE MAKERS HAVE SUCH A LARGE MARKET SHARE!

CUSTOMER SERVICE

cheers

Your joking right? Tell me your joking....

Thats a cracker of an assumption.....

Especially when if its not filters, they have to ship from Japan on most items.

Originally Posted by tombraider

Your joking right? Tell me your joking....

Thats a cracker of an assumption.....

Especially when if its not filters, they have to ship from Japan on most items.

Right on, I had to wait 3 weeks ex Japan for a Terrano2 water pump, NONE IN THE COUNTRY ,and it came WITH a viscous fan attached, at a cheap $800.00
Customer nearly gave birth, lucky it was an insurance job...

JC

Austral are tragic. I would never go there agian. I get all my Parts from British Motor Imports (BMI) in melbourne.

Originally Posted by twitchy

Just rang to see what time spare parts were open to today at Austral Land rover in Brissy & they inform me that there is NO F(insert naughty word here) spare parts on saturday.
Are they kidding??? How the hell is a bloke who works 5days a week & long hours supposed to get his bits??? Now that is pathetic & the only car place I know of who hasn't got a spare parts open.

Here's to you austral..

Talk about ing cranky.................................

anyone in Brissy got a spare rubber boot for a 5speed from a Disco seriesII???

0433624727 if ya have as I am going out to play tomorrow

Tell me about it - I reckon I've lost 1 day getting the Austral Treatment - those mongrels haven't got anything right so far - if it's possible to cock it up Austral will

Four Wheels Drives in Melbourne
(03)98900500

Open Saturday mornings and post parts anywhere in Aust or the world, including to the local pub if you've broken down in the sticks.

Now thats a LR parts supplier that cares about fixing your car .

Anyway, that who i use and i've even had them send my parts (half a dozen suburbs away) when i'm too busy at work to get there.

Originally Posted by beforethevision

Austral are tragic. I would never go there agian. I get all my Parts from British Motor Imports (BMI) in melbourne.

Do you have any contact details. When I google them I get a mob in Sydney with a webpage that goes nowhere.

If you have a weblink or phone # pls let me know.

BTW I agree both Southside & Austral Landrover Suck. I use Graeme Copper when in Sydney & M R Automotive in Brisbane/ i am yet to find a good LR service tech on the Southside. If anyone knows pls advise.

Thanks