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Thread: Telstra directory

  1. 15th January 2008, 02:04 PM #1
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    Telstra directory

    appologies if this is a re-post, but couldn't see it.

    ------
    Telstra from Slater & Gordon, Lawyers. FYI... Free Telstra Directory Assistance!

    Tell all your family/ friends/ business acquaintances - in fact tell everybody about this!

    For all Australian respondents... Telstra Phone book
    Hi everyone,
    For anyone contemplating using the Sensis directory service number, 1234, DON'T!
    Sensis, as you may or may not know, is a subsidiary of Telstra. The 1234 number is replacing the Telstra 12456 directory assistance number, but this time with outrageous costs attached: 40c to call the number, then 4c A SECOND!
    By law, Telstra have to provide a FREE directory assistance number, because they are still majority owned by the government. They choose however not to pass this number on to the public.

    What's the free number? 1223
    Thumbs down to Telstra for finding a way to ‘charge’, for a service that is supposed to be provided for free.

    Of course, feel free to forward this on…

    Ben Hardwick
    Lawyer
    Commercial Litigation Department
    Slater & Gordon
    GPO     Box 4864VV
    Melbourne, Vic, 3001
    Phone: 03 9602 8684
    Facsimile: 03 9602 8640
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  2. 15th January 2008, 02:42 PM #2
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    Yep

    Been aware for some time now, but it's quite likely many ppls here may not have been aware. ...

    Cheers
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  3. 15th January 2008, 02:58 PM #3
    Bigbjorn
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    Telstra aside, does anyone know how to get directory assistance for Optus and other telco's subscribers? I have friends and acquaintances who have gone to Optus, Virgin, Vodaphone, etc. for their landlines and are no longer in the Telstra book or on whitepages.com.au - Search for an Australian Business, Government or Person.
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  4. 15th January 2008, 03:52 PM #4
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    Quote Originally Posted by Brian Hjelm View Post
    Telstra aside, does anyone know how to get directory assistance for Optus and other telco's subscribers? I have friends and acquaintances who have gone to Optus, Virgin, Vodaphone, etc. for their landlines and are no longer in the Telstra book or on whitepages.com.au - Search for an Australian Business, Government or Person.
    I dont use helstra but i found myself on the whitepages ?
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  5. 15th January 2008, 04:51 PM #5
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    I'm not a Telstra customer but I'm in the phone directory.
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  6. 15th January 2008, 04:53 PM #6
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    Quote Originally Posted by mns488 View Post
    What's the free number? 1223
    Thumbs down to Telstra for finding a way to ‘charge’, for a service that is supposed to be provided for free.
    Is it free to mobile phone users?
    Ron B.
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  7. 15th January 2008, 06:26 PM #7
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    no Ron, normal mobile charges apply
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  8. 15th January 2008, 07:17 PM #8
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    Quote Originally Posted by mns488 View Post
    appologies if this is a re-post, but couldn't see it.

    ------
    The 1234 number is replacing the Telstra 12456 directory assistance number, but this time with outrageous costs attached: 40c to call the number, then 4c A SECOND!

    Thumbs down to Telstra for finding a way to ‘charge’, for a service that is supposed to be provided for free.
    Sensis whitepages and sensis yellowpages are just as bad - both are almost useless and inaccurate online directory services. Just forcing people onto the paid service.

    Diana
    Last edited by Lotz-A-Landies; 15th January 2008 at 07:22 PM.

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  9. 16th January 2008, 09:10 AM #9
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    I also thought that 1223 was a free number until I got this on my last Telstra bill.



    OPTIONAL THROUGH CONNECTION OPTION ON TELSTRA DIRECTORY ASSISTANCE.

    'From no earlier than 29 october 2007, eligible mobile callers to Telstra Directory Assistance on 1223 will be able to be connected to their requested number. Eligible mobile callers who request connection will be charged the existing Directory Assistance service charge of $0.50 cents plus an additional $0.88 charge for both successful and attempted connection to their requested number. For successful connections, standard call charges will also apply. Eligible mobile customers will also receive the listing name and number via an sms at no additional cost.'
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  10. 16th January 2008, 09:16 AM #10
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    Cool Telstra directory

    Interesting!!! In My new Telstra mobile call connect is isted as 1223. Maybe they are learning. Jim
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