I do this quite often, most recently yesterday.
I was looking for some lights. Sent of 6 or so emails. Received a reply from most of them, and the price ended up nearly half from a local supplier.
It certainly pays to shop around.
I have found that if a largeish company doesnt bother replying, then I wont chase them up, and will go somewhere else.
My time is valuable, as is theirs. By sending an email (or fax) I figure they will get to it when they can. If I get a response within about 48 hours or so, then I am happy.
Sometimes, a follow up phone call is necessay, especially if you are particulary interested in a price from a specific supplier.


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