Can I watch?;)
BTW I think you answered the second question correctly, I fail to see the question's relivence to diagnosing and repairing cars.:confused:
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Thanks again for all your input ... have to fill out a dozen forms (why doesn't that surprise me) ... so no doubt will take awhile for the tutor to respond.
On a happy note, I got a "Distinction" as well as a "High Distinction". So am fairly pleased (thought still not happy I got those 2 questions wrong ...)
As someone who lives in the world of OHS and Quality Management I can only second the above. Generally the one word is the difference is "shall" and "should". Completely different legal connotations. Especially handy to know when one is handed a breach notice for a should clause by an inspector/auditor/compliance officer whos not quite up to speed on the difference
cheers
Mat