Thread: slight shudder from auto trans

Auto Trax are two bit outfit in parramatta. Wouldn' trust them to check my weight.

Melbourne my be different. But no one in the industry has heard of them.
Mine was sent to them on a the back of a truck and they said the the transmission was fine. All they did was check the fluid.
Allianz eventually put a reconditioned tranny in but only after I got a number from the ombusman. The guy who sorted it has now left so all you get are the call centre idiots.

What are the diagnostic results?
What are the symptoms?

Thanks Gordon.

I had a bit of a think and rang Allianz and asked them why it had to go East. They said because they wanted it checked by an authorised ZF repairer. I said what about the one in Myaree here in WA and they said...What??? They didn't know there was one. When I suggested that they might save shipping a big chunk of metal East and then West again, they were very interested.

I rang Automac and they want to have a drive of it as they reckon it could be the convertor. Interestingly, he didn't seem to think it would just need a flush of the ATF..?

Anyway, I will wait to get the final approval from Allianz in the morning and hopefully things will pan out.


Norm

on the 2 cars Ive had with allianz 3rd party warranty they've been really good with actually getting on with getting things thats covered by their warranty fixed.

I had one problem with them once and it was the first time I had tried to use the warranty the CDL in a D1 wouldnt work and it was definately an internal failure as the shaft could be seen turning when the selector was moved. the second phone call got it flat bedded away for a same day repair.

"Gday, Im XXX and Im calling from the workshops at YYY one of the miliary units from holsworthy in regards to a discovery that has a broken transfer case."

magic word? Broken. The place that it had been initially taken to had assured allianz that it was worn.

Yeah, I note the distinction between the descriptions.

I will try and make sure that there is no grey area when I get it checked out...


Cheers,


Norm

At least you know that the auto trans place is ZF specialist. Auto trax had never done a ZF (lots of Hondas) and ZF had never heard of them.

I flushed mine and replaced the pan anyway, Allianz wouldn't pay for it. The policy is only for failed parts.

the fluid in a Landrover auto is a critical part proven by 2 things.

1. the tranny wont work without it
2. It has a part number.

Hi Norm,
If you really get stuck and you want a simple oil change doing and fitting the steel pan I might be able to do it for you. Not an offer I usually make to anyone but I would hate to see you get ripped off to the tune of $7k. Just an offer and due to work commitments it wouldn't be until after the Australia Day weekend. I would ask if you could get the pan, I have oil left over from my own oil change and steel pan fitting, I'm sure we could reach an agreement, maybe. See what you think.

Thanks for the offer Nomad, and the other advice given by various people, but I think I have to follow this through to the bitter end now. When I spoke to Allianz this morning they officially warned me that now I had reported the issue to them, if I don't get the inspection now and something else happens to the transmission then it COULD void any further claims on the warranty, at least for the trans. Basically, I have to get the inspection done (at their expense and in WA now at least) and see how it goes.

I really do appreciate your offer Nomad, don't get me wrong and I may well take you up on the leftover oil if you are willing, if it comes to that but at the moment, I think my hands are tied.

I will let you all know what happens after Automac have a look at it.


Cheers again,


Norm

Originally Posted by Nomad9

Hi Norm,
If you really get stuck and you want a simple oil change doing and fitting the steel pan I might be able to do it for you. Not an offer I usually make to anyone but I would hate to see you get ripped off to the tune of $7k. Just an offer and due to work commitments it wouldn't be until after the Australia Day weekend. I would ask if you could get the pan, I have oil left over from my own oil change and steel pan fitting, I'm sure we could reach an agreement, maybe. See what you think.