Yep there is a fair bit, I un-clipped the easiest to reach part of the line and it oozed out, from both ends, seems the booster has heaps of oil in it.Quote:
Originally Posted by CaverD3
Printable View
Yep there is a fair bit, I un-clipped the easiest to reach part of the line and it oozed out, from both ends, seems the booster has heaps of oil in it.Quote:
Originally Posted by CaverD3
Trivett have refused to do the recall, calling LRA now.
Any advice on what to say?
Tell them this is a safety issue and they need to fix it.
Tell them that you think the vehicle is dangerous as a result if this fault and you want a loan vehicle whilst they repair FOC.
Tell them there is a 'reasonable expectation' that the brake booster would not fail within the period from manufacture. (this is your right under Australian consumer law)
If they refuse you will be reporting them to the ACCC.
Be a hard arse with them, the law is on your side but they may try to get out.
Did Trivett ask LR on your behalf or just refuse saying: "the computer says no"?
These are on the ACCC site check your VIN against these first:
Land Rover
Land Rover
Yep my VIN is within the first link set of numbers, thanks!Quote:
Originally Posted by CaverD3
The car is now sitting at Alto waiting to be 'assessed'.
Problem is the recall was done a few years ago, and whatever work was done obviously didn't fix the problem and the booster now has heaps of oil in it.
It really feels as though it wont't be paid for by LRA. Time will tell I guess.
Oh and to confirm, Trivett was 'computer says no'. But in their defense I think they are super busy, that said LRA weren't happy that they didn't even confide in them. But I don't mind the mob at Alto seem pretty switched on and eager to help.Quote:
Originally Posted by CaverD3
I have found Alto will go into bat for you.
It has been found that the recall has not fixed it or dealer failed to check for oil. Booster should have been replaced first time. LR have to pay by law.
What did LRA say?
No word just yet, ALTO have been great so far, I really hope they can help otherwise I will be telling them not to do the repair and just driving it as with a pending marriage and and an unexpected large expense I simply can not afford it.Quote:
Originally Posted by CaverD3
The booster did have a new tag on it, so I'd say the whole lot was replaced when they did the recall back in 2010, not sure why the oil would start to get into it again?
I wouldn't rule out a manufacturing fault in the valve on the updated hose.
Yeah that would be my assumption. Still no word from LR if it will be done under recall, the wait is killing me. And no car for the long weekend is a bit of a bummer, but I will get over it.Quote:
Originally Posted by jonesy63
When I un-clipped the easiest to reach pipe, oil came out of both ends, from the valve and from the booster. Not a good sign.
Cheers,
Ben
So - as I understand it the car was recalled and the appropriate work done as part of the recall. Now sometime later you are suffering the same issue that caused the recall in the first place - noting that the recall was done irrespective whether the the car was under warranty or not (mine wasn't).
Seems pretty straight forward to me - the recall work failed so LR have an obligation to fix, the same obligation when the recall work was first done.
As I have not heard of the recall work failing, I would consider betting that they used earlier new parts, not the new modifed ones that were supposed to go in.
Garry