Service price

Don, this is an email from one of the other members here on the forum,
He as myself have a 2.7L D4 so the servicing requirements for us are every 12K/6months.
As you have the 3.0L yours are every 13K/6months.
Land Rover Australia "recommend" that the health check be carried out every 6 months just in case something arises in the meantime, brakes, oil leak etc etc...
The initial service (health check) is not complimentary either.

Cheers :)

Email from LRA today...........

Dear Mr ******,
RE: 2011 Discovery 4 / Vehicle Identification Number: SALLxxxxxxxx
Our Ref: 8269540
Thank you for your email in relation to service intervals.
Firstly, apologies for the delayed response
Land Rover would like to confirm that the service book is correct as the service intervals are 24,000kms or 12 months. However Land Rover do recommend a health check at 12,000kms or 6 months.

I hope this serves to answer your query however, if you wish to discuss the matter further then please don’t hesitate to contact me on the number below, Monday to Friday, 08:00 till 18:00 (AEST).
Kind Regards,

xxxx
Land Rover Australia
Tel: 1800 625 642
Email: enquiries@landrovercustomers.com.au

Aw, kisses from LRA! :P

In the not-so-long past it was considered prudent for diesels to change oil every 5k and filters every 10k... Are modern engines and filters really that much better?!?

Stuart,
Short answer is yes!
Engines are built to much better standards & tolerances these days.
The oil on the other hand is also the major factor,
Hence why your yearly service is approx. $700.00 plus, the oil is a costly factor, because it is fully synthetic & designed to last the year.
Did I change my oil at the 6 month health check?
Yes, you can't change old habits quickly :p
& it's a small price to pay in the long term.
Cheers:)

Ok so according to the service schedule the oil gets changed once a year depending on kms travelled. What I want to know is exactly what do they do?

I was quoted, not naming names of course, from a prestige dealer west of Sydney near the M4 where I bought my D4, $600 for my first service & $1350 for the yearly service.

Now I'm all for changing oil but are they kidding? Every 5000km I would change the fuel, oil filter, centrifugal filter, air filter & full synthetic diesel oil in my 2003 TD5 Defender 110. It was about $140 for parts delivered to my regional door & $90-100 for the Penrite oil. So somewhere around $250.

So including the $70 for the grease monkey per hour what are they doing with the remaining $250 odd dollars?

Should I be asking the stealer for a full breakdown prior to service?

Go to another dealer for a quote :D:D

About 10 years ago I was workshop controller at a Toyota dealer in Perth. Their labor charge back then was $80/Hr. They charged $15/ liter for oil (crap 20w50) and had a myriad of useless add ons on every service.
At my workshop I charge $66/hr including GST and make a good living.
The moral of the story is DONT GO TO DEALERS except as a last resort.

Cheers
Graeme

Quote:

---

Originally Posted by sniegy

Don,
This has come from Land Rover!
The servicing schedule for the 3.0L is as follows
13,000k's / 6 months Health check (no oil & filter change)
26,000k's / 12 months (Yearly service) oil, oil filter, sump plug, pollen filter & fuel filter get replaced.
39,000k's / 18 month Health check (same as above)
52,000k's / 24 month (2nd yearly service)
Etc etc...

The Discovery 4 2.7L follows a 12,000k schedule.
The only motor in the Land Rover range that follows a 13,000 service schedule is the 3.0L motor.

Cheers

---

Robocop this was another response I posted earlier & is basically what gets done.
Costs will vary from dealer to dealer as they are told what to charge from LR depending on area.
But as an estimate....
13K $190.00
26k $750.00
39K $190.00
52K $875.00

I don't have my service schedules with me as they are at work as with a price parts list as they are with parts guys.
The 52K service has additional work to be carried out hence why it is slightly dearer.
I can't speak for other dealers as what/why they charge what they do.
We can only go by what LR require us to do as a dealer.

Graeme, I don't understand why you would make a statement like that,
Some dealers are very good, some aren't as good as others, some back yard shonkies aren't even worth the dust that they stand on.
Some are excellent & we have a few on this forum which are highly recommended (JC stands out in the crowd & must be praised) from other users.
I don't preach that I work for a dealer unless questioned, we aim to please & I dare say it, but we can't please everyone. But we try to help out, most likely just like yourself, we are there as a front for people who have an issue with there vehicle & try by all means to get them operational again with minimum of fuss.
We have always been known as stealers & will be, but sometimes we do come in handy;)

Cheers all.

Thanks sniegy for your detailed reply, trust me to make the first booking of 2012 & now having trouble contacting the dealer in the holiday season.. I am by no means tight but like to know what I'm getting & hate being ripped off, as most would agree.

Rob

sneigy,very well said,i have tried all the dealers around here,but seem to end up at MR auto;);):D

Robocop.$70/hr,your dreaming

As said by madkelpie,toyota dealers were $80/hr 10yrs ago.

Last time i visited a LR dealer,they were charging around $140/hr,if my memory serves me correctly.

I used to go to independents & then came to the conclusion they were taking me for granted.

When I had the D2, servicing at the main dealer was cheaper than the independents, more convenient because of location & opening hours (I can drop off at 7.30am & pick up at 6.00pm, they even work Saturdays). They would even drop me off outside work. None of this came with the indie, in fact i noticed things like handbrakes being adjusted and globes being replaced all included in the service.

Now that I have the D3 the service has continued i.e a loan car, substancial discount for being an LROCV member & never any unpleasantness regarding warranty issues. It was the dealer that has contacted me on several occasions telling me to bring the car in for end of warranty inspection which will end in them replacing the ball joints under warranty.

I agree you should get the dealer(s) to price the work prior to commencement but there is something comforting when you feel someone is looking out for you when performing a service.

Regards

Chuck