Windscreens and insurance companies!
Grrrrr....those two words!
That's why we have blood pressure medication.
We did both screens on our last trip North and really, I must say that AAMI were very good.
We had the rear windscreen replaced in Darwin at my cost ($670 from bitter memory) and managed to get home with the front one when we had it replaced at one of the major generic windscreen places.
Thats when the fun started. AAMI went the "Australian Standard route" and I didnt have a leg to stand on as per my policy. However, when the Australian Standard secreen showed up, it was like looking through incorrect glasses in different spots. A dud in fact. The local windscreen place had an OE screen on hand and fitted it. They lied to AAMI about my D4 requiring a heated fornt screen and AAMI must have copped it. So. it was just a fluke really.
The rear screen is not OE and looks like it has a bend in the bottom of it in the cut out section. I queried them on this under their lifetime guaranteee but the local chap said that it looked fine to him. Dead end.
We will be looking a lot closer at this aspect next time on renewal however, I am loathe to leave AAMI as they have been great on another extremely unpleasant matter a few years ago.
Let's discuss this arrangement!
Darren, I had to point out to my insurer that I had paid a prestige price for my car and was not having Holden parts applied to it (apolgies to those with Holdens but you know what I mean). They conceded my point on the phone but reminded me that it does say in the policy document that the choice of reparier and components is theirs to make, subject to safety etc. Given that comment I was not expecting to be paid the total amount. In fact I ended up recouping the $1700+ dollars it cost to replace the windscreen with the correct OEM part. Prestige Windscreens did the job and provided a detailed reciept which I think helped get the insurer across the line.
Lindsay