
Originally Posted by
MitchellBros4x4
Hi All,
We are responding to this post to clarify a couple of points raised in various posts through this thread.
1) The original 12mm bolt section failed on three occurances. The first issue occured because the owner of the hitch decided to modify the hitch (without consultation) which allowed the main top bolt to come loose which in turn destroyed the top bushing which caused the bolt to break. In the second instance the bolt broke due to incorrect tension and no secondary tensioning or inspection of the top bolt. Both of these situation could have been avoided by follow the specifications provided and NOT modifying the components. The third case was a second hand fitting kit which should never have been fitted to the vehicle in the first place.
2) The top bush assembly is single use only, if they are removed from the vehicle they must be replaced along with all Nyloc nuts (3). We supply a replacement fitting kit for those who wish to remove the hitch regularly.
In both cases the hitch has stayed attached to the vehicle.
We cannot allow for modifications to the hitch nor do we accept responsibility for failures in this case. Similarly, we cannot accountable in the case that maintenance and re tensioning of all bolts is not undertaken.
We would always prefer the hitch to be fitted by competent persons, we cannot make allowances for individuals mechanical aptitude, or lack of it.
We can confirm the details that were posted (we have not actually seen the original reply post) in this thread are correct and that a series of issues caused the failure of the hitch
Thanks to all those who keep level heads and don't jump to conclusions.
CaverD3, you know we love "Jap Crap" but we still support Rover.
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