Thread: Couldnt Recommend Land Rover

Originally Posted by incisor

there is only one problem with that mindset.

it makes you feel good but history shows it does the op no good at all.

experience here has shown that soon as you take this sort of thing to a public forum like this, support from dealers and lra tends to dry up.

there has been some notable cases in the past where people have negotiated a position and obtained a degree of support, decided they wanted more, and after posting about it on public forums, have ended up with nothing.

i think you will find disco44 has the OP's interests at heart and is doing his best to point him in that direction.

it's seems its alright for those not directly and financially involved in these sorts of cases to urge the people directly affected to "stick it too em" on forums like this, but sadly history shows it doesn't tend to work out in their best interests in the long run.

do i think it's right that the op finds himself in this sort of position?

of course not.

but again, my belief is that history has shown that there are much better ways of getting satisfaction than this style of approach

we have two similar threads running on this same issue on this site, so you can bet you left testicle that the situation is being monitored and notes being kept of those that participate / incite.

there seems to be some progress on the issue, so for the ops sake i would advise that others have a little think before posting and try to keeps the ops best interests at heart.

and your own for that matter...

thanks

Hi Incisor

I'm not trying to incite Meccles, I'm trying to support him

History does repeat it's self, and the history of the dealership (not brand)
is repeating it's self again and again here.

I have a very similar tale of car being off the road for long periods while they try to fix it, or botch up simple jobs.

(i.e. oil change, comes back leaking oil and over filled warning,,
fuel sensor change, comes back, when filled leaks a heap diesel,
4 goes to repair seat sensor for seatbelt
atleast half a dozen attempted reduced performance repairs,(same fault)
once didn't even get home before it reappeared
Broken sensor that wasn't broken when left there
And days of supposedly waiting for replies for LR tech (not true)
There are more of the above, but only mention these as I have documented proof (in case of legal action)

I tried the "be nice and calm" approach, didn't work with this mob,
and it seems that Meccles has tried it as well without sucess.
Hence if it's not working change it, or as you suggest just let them carry on their merry way.
History also shows that when these things go puplic (acurrent affair) resolution can quickly be found. And best that others are warned

It's not the car, it's the dealer that is causing all the pain and bad brand name.
There seems to be a definite pattern of poor service in this area
And I'm sure if I lived in Melbourne (will never happen) I would be still driving around in a LR, although the LC is quite good

And if someone is monitoring this site and taking notes GOOD that is the whole idea, I would think my phone number was on their speed dial already
The sooner LRA are aware and do something about it the better,

Cheers Ken

Hi Ken,

To me anyway the thing that irks me the most is that some people totally go out of their way to rubbish the vehicle when it clearly is the workshop that the vast majority of problems are caused by.

Sure complain about the service your not getting but why keep on bagging the vehicle?

Bagging the vehicle in that case won't help the problems, changing workshops more than likely would.

Who knows screaming at LR about their vehicle being crap I would guess would get much less resolution then pointing out that their dealers workshop is most of the problem.

cheers,
Terry

Hi Meccles, I sympathise with your issues. I bought a 2005 D3 TdV6 and experienced a few issues, mostly software related and all fixed promptly. The dealer could have done a better job, but the car made up for all this by being so damn good to drive. I took it to Fraser Is. many times and it just went everywhere, and was supremely comfortable the whole time, in stark contrast to friends in Prados and the like who bounced around like some rodeo ride. I had no hesitation in replacing it with a D4 when its lease came up after 4 years, and sold it privately for 70% of the initial purchase price! The D4 has been even better with none of the issues the D3 had. I just love driving it and can't wait for the D5 to come out whenever that is. You could say I'm hooked. So, perhaps you got a lemon, and maybe a direct call to Land Rover Australia is required to get some satisfaction. However, not every Land Rover owner experiences this, and either way, the cars are without doubt the best off-road vehicles on-road. I've driven the Land Cruiser and Prado and they are hideous after driving the Disco. And try taking an X5/ML/Cayenne up the North Shore or onto Fraser. They wouldn't survive a minute, but your RR Sport will. So my advice is to get out there and use the vehicle for what it was intended for, going off-road, and then you'll see why we all love them.

JPI appreciate your comments however as of right now car was taken away on flat bed truck on 31st Dec and as of 12 Feb is still siting in dealers. So any trip up to Fraser over holidays etc would have been in a rental 4wd. No good owning the "best" car if it cannot be relied on to start/go to take you there. FYI I have had the RRS on the beach, etc, also have owned 100 series (probably the best all round vehicle I have ever had in retrospect).
So the whole idea of me taking it out and using it as it was supposed to be is pretty moot when the car hasn't yet been returned.