What went wrong?
Scott
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Hi Scott,
First symptom was that the rear driver's side door started not unlocking, by any method (it worked about 1 time in 10). The next day the same rear latch also started not locking properly, so the car wouldn't lock.
When I took it in to get fixed they first replaced the rear latch mechanism. The new replacement latch was faulty, so they replaced the replacement. Then in the process of testing it they determined that the front door latch was also faulty and replaced that too. (Glad I didn't wait in the service dept for the job to be finished - dropped it off at ~7:30 and got it back at almost 5:30! although I don't think they started it until late morning)
All working nicely again now although there is a small loose rattle in the driver's door near the window switch mechanism, so it will be going back in again. [bighmmm]
David
Seems to be very common issue. Mine's had two replaced as well. The motors that drive the lock mechanism get gummed up and stop working. They can be stripped and cleaned to fix. Alternatively the motors are available. I bought half a dozen for a few $$& on AliExpress and they're sitting in my cupboard for next time.
I think it is very unlikely (95%) you will exceed the cost of the additional warranty. I didn't and the (very well) known faults are relatively few and easy to allow for on a preventative basis with that cash. It's a money making business that I reckon is very profitable. I may be speaking more so for the 2.7D engine as turbo and manifold issues don't seem to affect these.
Other than on this forum Where problems surface I never hear in day to day life anyone who has a major complaint.
I can totally appreciate the peace of mind factor though. (A good Indy helps also)
"A good indy helps". Yes I couldn't agree more with that comment. I'll be relying heavily on the 2 in Perth I use for advice/work etc. as from past experience they're better than any thing you'll get from the stealers.
AlanH.