Hi again Paul, the problem is that dealers only see vehicles for a few hours and this what they base their “battery Knowledge” on.
All batteries will have a surface voltage just after the charging device has been removed/turned off.
This surface charge has next to nothing to do with the real SoC of the battery, but a dealer will measure the battery and see 12.5v and higher and they believe they know what the “normal” voltage is.
Having the battery settle, to allow the surface voltage to dissipate is also the reason I ask for voltage readings to be made at least 10 to 12 hours after the motor was last running.


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) I'm getting used to it though, just a different way to get into it


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