D4 Fuel Tank Capacity

A bit more feedback on this issue. After I had seen the dealer I sent an email back to Samir, as he likes to call himself the Customer Relationship Centre Executivefrom Jaguar Landrover Australia, telling him I wasn't happy with the response from the dealer and that I believed their specifications are wrong about the capacity of the fuel tank. I didn't get a reply.


So I get an email asking for my feedback on my last contact with Landrover and I complete it truthfully that I was unhappy and I never received a reply to my last email. Well, Samir calls me back and starts arguing with me about my response and concerns. I ended up telling him to rectally insert his cars and hang up on him.


That would be it from me now with Landrover. As a company they have a hell of a lot to learn about customer service, particularly at this level of the market. There are an awful lot of competitors who bend over backwards to help you, they will get my money next time.

Note that you were dealing with JLR Australia - importers and sellers of the cars in Australia. Nothing to do with the parent company in UK - who I am sure would be appalled by the way the locals deal with customers.

I regularly fill 70-75 litres with 20-30km till empty.


I assume there is a reserved amount between 7-12 left that should not be used. Have never starved the engine to see limits.


My dealer has been fantastic with the issues I have had. Sometimes a bit slow in communication.

Quote:

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Originally Posted by Meken

I've been down to 4kms indicated range when I pulled into servo -took 72 L. I usually put between 70-72L in and that at about 30km range - maybe you have a dent in the tank from new?

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Someone else had that issue on here,the tank was replaced,under warranty,all good.

I can see the OP's point,the spec does say 82liters USABLE.

Quote:

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Originally Posted by VK3GJM

I regularly fill 70-75 litres with 20-30km till empty.


I assume there is a reserved amount between 7-12 left that should not be used. Have never starved the engine to see limits.


My dealer has been fantastic with the issues I have had. Sometimes a bit slow in communication.

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Pretty much my experience too Gerald.

Really don't understand why this is such big issue that you would put someone off buying the vehicle. Could'n't really care less if the fuel tank was 50l or 150l. Range is all that matters and i'm averaging over 700kms to a tank.

I mean if you'd prefer the false fuel claims from the LC200 which has owners averaging up to 15l/100kms with a claimed 10l/100km then fair enough. Just don't forget to pack a 5l drum of oil as it's a bonus if you don't go through one once you hook a trailer up.

Let's face it, they all talk up figures... VW's emissions scandal is a classic example.. In fact if you refused to buy from a manufacturer who doesn't have at least one false fuel claim in their line up right now the only vehicle you would be purchasing would be a Tesla.

"The diesel engine is a cracker of a unit, doing a great job of shifting some 2.7 tonnes, all the while using around 14 or 15 litres of fuel for every 100km of everyday driving (the official claim is 10.3L/100km)." Now that's something to be ****ed about.

Read more: Toyota LandCruiser Shara Diesel Outback Review
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Quote:

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Originally Posted by scarry

Someone else had that issue on here,the tank was replaced,under warranty,all good.

I can see the OP's point,the spec does say 82liters USABLE.

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You wouldn't know the thread it was on? I have done several searches and cannot find anything relating to it. Thanks

Quote:

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Originally Posted by Russrobe

Really don't understand why this is such big issue that you would put someone off buying the vehicle. Could'n't really care less if the fuel tank was 50l or 150l. Range is all that matters and i'm averaging over 700kms to a tank.

I mean if you'd prefer the false fuel claims from the LC200 which has owners averaging up to 15l/100kms with a claimed 10l/100km then fair enough. Just don't forget to pack a 5l drum of oil as it's a bonus if you don't go through one once you hook a trailer up.

Let's face it, they all talk up figures... VW's emissions scandal is a classic example.. In fact if you refused to buy from a manufacturer who doesn't have at least one false fuel claim in their line up right now the only vehicle you would be purchasing would be a Tesla.

"The diesel engine is a cracker of a unit, doing a great job of shifting some 2.7 tonnes, all the while using around 14 or 15 litres of fuel for every 100km of everyday driving (the official claim is 10.3L/100km)." Now that's something to be ****ed about.

Read more: Toyota LandCruiser Shara Diesel Outback Review
Follow us: @drivecomau on Twitter | Drive.com.au on Facebook

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I have owned two Land Cruisers and had no problems with them. Also owned a Touareg which was an exceptional vehicle and would have bought another one this time but went with the Discovery due to it having significantly more room inside, particularly the back area.


Range is significantly reduced in any vehicle, especially when towing so the more you can carry the better. Too small a tank and you are stopping for fuel all the time or having to carry even more jerry cans when going to remote places.


But this wasn't about how the Discovery compares to other vehicles, only it's own issues. When a company states something as simple as fuel capacity and goes to the effort to define it down to the 100 ml (82.3 litres) and inserting the word "useable" you would think they made some fairly precise measurements that should be remotely repeatable in the real world, not 10% different at least. In searching for the claims of someone having their tank replaced under warranty there are many other threads where people have issues with the fuel gauge and tank size so it is not just me, I just make more noise I suppose.


Anyway, I have had them on the phone again this morning apologising for yesterday and they are getting their technical department to look deeper into the issue with the view to do more tests on the vehicle so we will see what happens.

Surely fuel consumption and the computer's estimate of the range left in the tank, depends on your driving style, hence the different values between cars.

My friends who have D4's here all report the same.

70ish litres is all they can get into the tank. Range of about 400 or so miles before a fill up. All are the 8 speed models with the 3.0 sdv6 engine.
That's the way they are. And no amount of changing fuel tanks, phone calls to dealers is going to change it.