Thread: Tow truck

Originally Posted by trout1105

Whyatt's in Geraldton charged me $120 per hour when they fitted the head gaskets and some other work which I thought was VERY reasonable.
32 hrs work at Whyatt's works out at $3840, $7000 for the same amount of labour is bloody ridicules that works out at $218.75 per hr Who charges that much for labour?

The local stealers actually charge more than $218.75/hr.

Thats one of the reasons they don't get my money.

Originally Posted by scarry

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The local stealers actually charge more than $218.75/hr.

Thats one of the reasons they don't get my money.

At that price they wouldn't even get a phone call from Me let alone any work, That is Highway robbery

Originally Posted by Vern

2 guys? What 1 guy can't swap a motor out in 2 days?

They prefer charging for two as they generally get away with it. Not sure why they’re known as stealers.

Hmm let’s see... workshop and showroom required to continually update and comply the LR requirements, latest equipment must be kept and usually multiple units of each...

Must provide the original purchaser with an “experience”

Very different to what the Indy needs to provide, a clean professional workshop with maybe 1/2 diagnostic units...

Hardly unexpected is it.... (And for the record my dealer charges what the Indy does)

My Late Father was a Fitter all his life and after leaving the RAF he worked in a few different dealerships so I have a pretty good idea how thing are done as far as putting set times onto various jobs.
At the end of most days 4 fitters will have booked out many more hours on jobs done than the 32 hours that they were at work for, It's just the way it is and I understand that and can live with it.
What I don't understand/approve of is when certain dealerships not only use the maximum time frames that are allocated for a job But also jack up the hourly rate as well.
It's No wonder some people get disenchanted with their LR dealer if they get fleeced on an invoice and they then start to think of them as "Stealers" instead of "Dealers".
Thank the Gods that the Landrover Workshop where I live isn't a Rip off merchant and when you get a quote (even verbally) then that is the most the job you want done is going to cost without any little hidden "Gems" that add hundreds if not thousands to the final invoice like some workshops do

No argument a dealer has additional compliance or contractual expenses. But a chunk of it relates to an experience or perception.

When I last went to the dealer it was for a free recall. I enjoyed chatting to the groomed pretty young women and even fellows who assisted me. I even enjoyed the leather waiting lounge and latte made for me. Thank you very much. I did even have a chuckle at the attempt to sell me very expensive wheel nuts.

But If I had a choice I would go to an Indy, sit on the faux lounge, and talk to someone who knew/had worked on my car even though they have a few acne scars and like to drop the f bomb in regular conversation.

There are two things I can’t work out with dealers.

Firstly,how do they get away with charging full rates for apprentices?
That is completely dishonest in my books,and genuine daylight robbery.
We would never get away with that in our industry.

There are not many dealers that don’t do this.

Secondly why do most dealers of European brands charge around 60% to 70% more for labour than dealers of Japanese brands?

Originally Posted by scarry

There are two things I can’t work out with dealers.

Firstly,how do they get away with charging full rates for apprentices?
That is completely dishonest in my books,and genuine daylight robbery.
We would never get away with that in our industry.

There are not many dealers that don’t do this.

Secondly why do most dealers of European brands charge around 60% to 70% more for labour than dealers of Japanese brands?

Europeans cost more to import? Oh sorry, that’s the cars not the mechanics.