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Thread: Need to restore faith !!

  1. #1
    pjgrandad Guest

    Need to restore faith !!

    Hi, I have a 2013 Disco 4 HSE 3.0 lt diesel, have had it for about two and half years and is a great tow vehicle. We did a 19,000 klms around Australia trip last year towing an off-road van, loaded around 3.3 tonne, got home mid November. Disco was faultless until about 200 k`s from home when it went into limp mode with reduced engine performance. Pulled over turned off engine, waited 3 or 4 mins, re-started all good. Did this about 8 times for the 200 k`s home. After a few days I took Disco to the nearest Land rover dealership, diagnosis failed LHS turbo. I questioned the diagnosis with the service manager with what I believed was an electrical issue because the fault would clear after re-starting. He said we have checked everything an its no doubt LHS turbo failure. Well thank god for extended warranty... 7 weeks later and repair job cost of $16,360. LHS turbo replacement...you don`t do one with out the other they said, so new RHS turbo as well. Body had to be removed from chassis for this to be done.
    I asked them to keep both the old turbo`s for me to see. Mechanically both turbo`s were fine. The problem was the little 12 v actuator motor on the LHS turbo had failed. This little motor controls a link that varies the turbo`s output. This vehicle is a bit over 4 years old and has 92,000 k`s on it and has always been land rover serviced.
    I have lost a lot of faith in this now, to think that a little 12 volt motor potentially could cost another $16,000 plus, down the road somewhere an no extended warranty!!!
    Has anybody out there had an issue with this ? I don`t know how common this is...I might have been just unlucky !! I would have expected that the Disco would do high k`s ( high 200`s into 300`s) with out too much drama. Anybody share your thoughts, and has anyone got the 3.0 t diesel 8 speed with high k`s without too many dramas.
    There are not a lot of options out there for good 3.5 tonne tow wagons.
    Cheers
    pjgrandad

  2. #2
    Tombie Guest
    Mate you got scammed...

    You can replace just that unit, often you can just free it up... dealers have all done a few single turbo replacements without any problem.

    How they came up with $16k for 2 turbos and a body off is daylight robbery...

    Btw - wait until an injector goes on a Toyota for real financial pain!

  3. #3
    Ean Austral Guest
    Quote Originally Posted by pjgrandad View Post
    Hi, I have a 2013 Disco 4 HSE 3.0 lt diesel, have had it for about two and half years and is a great tow vehicle. We did a 19,000 klms around Australia trip last year towing an off-road van, loaded around 3.3 tonne, got home mid November. Disco was faultless until about 200 k`s from home when it went into limp mode with reduced engine performance. Pulled over turned off engine, waited 3 or 4 mins, re-started all good. Did this about 8 times for the 200 k`s home. After a few days I took Disco to the nearest Land rover dealership, diagnosis failed LHS turbo. I questioned the diagnosis with the service manager with what I believed was an electrical issue because the fault would clear after re-starting. He said we have checked everything an its no doubt LHS turbo failure. Well thank god for extended warranty... 7 weeks later and repair job cost of $16,360. LHS turbo replacement...you don`t do one with out the other they said, so new RHS turbo as well. Body had to be removed from chassis for this to be done.
    I asked them to keep both the old turbo`s for me to see. Mechanically both turbo`s were fine. The problem was the little 12 v actuator motor on the LHS turbo had failed. This little motor controls a link that varies the turbo`s output. This vehicle is a bit over 4 years old and has 92,000 k`s on it and has always been land rover serviced.
    I have lost a lot of faith in this now, to think that a little 12 volt motor potentially could cost another $16,000 plus, down the road somewhere an no extended warranty!!!
    Has anybody out there had an issue with this ? I don`t know how common this is...I might have been just unlucky !! I would have expected that the Disco would do high k`s ( high 200`s into 300`s) with out too much drama. Anybody share your thoughts, and has anyone got the 3.0 t diesel 8 speed with high k`s without too many dramas.
    There are not a lot of options out there for good 3.5 tonne tow wagons.
    Cheers
    pjgrandad
    I hate reading stories like this. Car tows a offroad van 19,000ks and altho the last 200ks were not faultless it made it home, and then thru what seems like a incompetent dealer someone is questioning the vehicle.

    You should be complaining to L/R Australia, especially if what Tombie says is true and the 12v actuator motor can be replaced separately. I would have thought the dealer would have needed to consult with you first before getting the approval to replace the non faulty turbo.

    I hope your faith gets restored in the car as it sounds as tho your trip would have been a good one.

    Cheers Ean

  4. #4
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    If you want reliability, get a Prado.
    Land Rovers have a horrible reputation for reliability in the UK...

  5. #5
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    Quote Originally Posted by specwarop View Post
    If you want reliability, get a Prado.
    Land Rovers have a horrible reputation for reliability in the UK...
    Prado can't tow 3.3 tonne.
    Fuji white RRS L494 AB Gone
    2023 Ford Ranga

  6. #6
    Tombie Guest
    Quote Originally Posted by specwarop View Post
    If you want reliability, get a Prado.
    Land Rovers have a horrible reputation for reliability in the UK...
    Prado aren’t reliable either.. bloody horrible POS....

    LR has a reputation by volume... of course they’re going to have more failures. There’s more of them.

  7. #7
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    Quote Originally Posted by Tombie View Post
    Prado aren’t reliable either.. bloody horrible POS....

    LR has a reputation by volume... of course they’re going to have more failures. There’s more of them.
    Reputation whether deserved or not... not that great here too. But definitely not related to sales volume in Australia

  8. #8
    Tombie Guest
    Quote Originally Posted by plusnq View Post
    Reputation whether deserved or not... not that great here too. But definitely not related to sales volume in Australia
    And yet I can show more issues with Toyota’s.
    I’ve sat with a couple of owners just recently..

    Had injector problem, steering, diffs, dash, dust coming through dash, bits cracking etc..
    And they recommend them as ‘the most reliable vehicle you can get’. They aren’t alone in this attitude.

    Amazing though isn’t it... my D4; 1 small rattle in the early months of ownership.

    I can go get a list of vehicles awaiting parts from my mate at the Toyota dealer, it’s about a full a4 page...

  9. #9
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    Quote Originally Posted by Tombie View Post
    And yet I can show more issues with Toyota’s.
    I’ve sat with a couple of owners just recently..

    Had injector problem, steering, diffs, dash, dust coming through dash, bits cracking etc..
    And they recommend them as ‘the most reliable vehicle you can get’. They aren’t alone in this attitude.

    Amazing though isn’t it... my D4; 1 small rattle in the early months of ownership.

    I can go get a list of vehicles awaiting parts from my mate at the Toyota dealer, it’s about a full a4 page...
    seems a bit irrelevant given the sales number discrepancies. Obviously a percentage value would be more indicative. I would think that maybe a customers willingness to repurchase that brand would be a possible useful data point. Some sales numbers from March 2017 to illustrate how small the number of Discoverys are sold v other models.4AEC08C3-4A65-4F3B-B6D5-C673ADEF3DD5.jpg

  10. #10
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    When did the D4 get stopped neing sold new in Aust - around then or a little later - old vehicle with a new one coming - people are reluctant to buy when a completely new vehicle is about to come out. See the Disco Sport and RRS numbers - the proper Disco will normally outsell a RRS yet it is way down.

    Do you really think the Ranger is the best 4wd - people buy cars that are the best, they buy for a whole bunch of reasons, many of which mean they do not get the best vehicle for them - and that also applies to LR buyers.

    Toyotas (and Landrovers) are no better or worse than any other vehicle - unfortunately too many people believe the advertising with Toyotas. Even Toyota are putting disclaimers in their last lot of ads that they don't float as some people thought their Toyotas would be OK after they drove it off a cliff into the sea as they depicted in a past ad campaign.
    REMLR 243

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