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Thread: Jaguar Land Rover recall TDV6 engined vehicles

  1. #1
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    Jaguar Land Rover recall TDV6 engined vehicles

    It’s been mentioned in another thread, but thought I start a new one to keep the information separate.

    Here is the recall page from Land Rover Korea LAND ROVER RACALL ANNOUNCEMENT

    Using Google translate helps, but it gets the dates of vehicles incorrect. It should read 2010 to 2016.

    Google Translate

    It’s interesting that they are saying the initial inspection to determine if a replacement engine is required only takes 1 hour. Maybe they sit on the rev limiter for 60 minutes, if it doesn’t snap the crank it must be OK, if it does snap it needs the replacement
    2014, MY14 Discovery TDV6, Fuji White (2018-Now)
    2003, Discovery 2a, Td5 Manual, Zambezi Silver (2012-2018)
    2007, Adventure Offroad Campers, Grand Tourer (2015-Now)

  2. #2
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    I emailed JLR Australia and the ACCC on 11-10-2018 asking about this, and will JLR Australia be doing the same?

    I received the following reply from the ACCC on 12-10-2018. No response from JLR Australia yet.

    Thank you for writing to us about Jaguar Land Rover. We have recorded the details of your report. We can offer you information about recalls and where to go for assistance. If you are concerned, you should contact your manufacturer.
    How to resolve your dispute

    You should contact the seller to explain the problem and the outcome you want. If you are unable to resolve your issue by speaking with them, put your complaint in writing – that way the seller is clearly aware of the problem and what you want, and you have a record of your contact. You can learn about writing a complaint letter and use our complaint letter tool on our website.
    If this does not resolve your dispute with the seller, you can contact Consumer Protection Western Australia. As your local consumer protection agency, Consumer Protection can help consumers resolve some disputes. Find out more about how to make a complaint to Consumer Protection on its website.
    If Consumer Protection can’t help, you may need to take your complaint to your state or territory small claims tribunal.
    Safety concerns

    If you are concerned about the safety of your vehicle, you can report your vehicle safety concerns to the Department of Infrastructure, Regional Development and Cities (DIRDC). DIRDC is responsible for administering vehicle safety standards.
    Product Safety: Recalls - consumer

    You can check for recalls on the Product Safety Australia website. If a product you buy is voluntarily recalled, remedies are set out by the supplier. The supplier will generally:

    • give you a refund, or
    • give you a suitable replacement product, or
    • modify or repair the product.

    You should contact the supplier directly to find out what applies in your case.
    A minister can also order a recall.
    Product safety recalls do not expire. If you own a product that is the subject of a product safety recall, you should return the product regardless of how long ago the recall started.
    We do not normally conduct recalls. We monitor and audit recalls, and work with suppliers to make sure the recall is effective. Depending on the product being recalled, a specialist safety regulator may monitor a recall.
    We have recorded your report

    We appreciate you reporting your matter to us. All information is potentially valuable to help us identify trends and where we can most effectively direct our resources, so we encourage you to report any behaviour or business practice that is concerning to you.
    What the ACCC does with information from reports

    The ACCC focuses on enforcing the laws we administer in circumstances that have the potential to harm the competitive process or result in widespread consumer or business detriment. We use reports received from the public and small business, as well as other sources of intelligence, to inform our work. When the ACCC takes action, it is to remedy market problems; we are not a complaint handling body and don’t resolve individual disputes. You can read more about how we prioritise our work and what we can and can't do for consumers on our website.
    We hope the information we have provided today is helpful.
    Yours sincerely”
    2014, MY14 Discovery TDV6, Fuji White (2018-Now)
    2003, Discovery 2a, Td5 Manual, Zambezi Silver (2012-2018)
    2007, Adventure Offroad Campers, Grand Tourer (2015-Now)

  3. #3
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    I thought the dates should read,for 2.7 and 3.0, from late 2004 onwards

    They probably know which engines are effected,and just check the vin or engine number.
    Paul

    D2,D2,D2a,D4,'09 Defender 110(sons), all moved on.

    '56 S1,been in the family since...'56
    Comes out of hibernation every few months for a run

  4. #4
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    This surely puts the global JLR position on bearing failure in question.
    What will it take to get other jurisdictions to take notice?
    2010 TDV6 3.0L Discovery 4 HSE
    2007 Audi RS4 (B7)

  5. #5
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    A court case and good leach, oh sorry lawyer , once a precedent like this has been set by the company itself it would be a easy day in court, well a few days after their leaches oh sorry did it again , lawyers had it adjourned
    Discovery 1 4.6, true trac front and rear, superior engineering arms,old tourer now bush toy
    Discovery 4 3.0 HSE MY13 ECB Bull bar, winch, spot lights, aux fuel tank, Kaymar rear bar, duel wheel carriers, 18 tuff ant wheels 265/65/18 BFG KO2's for play

  6. #6
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    While the translation of the Korean recall is not perfect I read this to be more of an investigation. I wonder if there has been a higher than typical rate of crankshaft bearing failures in Korea. If for example the crankshaft failures were a result of oil dilution resulting then Korea might be a location where most vehicles only undertake short trips which could lead to this situation.
    Mike

    MY14 TDV6, ARB Bar, Fyrlyt's, 18" Compomotove Rims. 265/60/18 BFG KO2's, Front Runner roof rack, removable rear false floor.

  7. #7
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    Quote Originally Posted by Mike57 View Post
    While the translation of the Korean recall is not perfect I read this to be more of an investigation. I wonder if there has been a higher than typical rate of crankshaft bearing failures in Korea. If for example the crankshaft failures were a result of oil dilution resulting then Korea might be a location where most vehicles only undertake short trips which could lead to this situation.
    From their FAQ section

    In some diesel 3.0 TDV6 engines used in some models from 2010 to 2016, engine misalignment due to bearing misalignment or excessive crankshaft clearance has occurred in some vehicles.

    Noise and vibration occur when the defect occurs, and if the operation continues for a certain period of time after the noise and vibration, the start off occurs.

    Followed up with
    The recall will be carried out on October 29th simultaneously with the diagnosis of defects that determine the possibility of defects due to the cause in the future and the repair of vehicles that are determined to be defective during the defect diagnosis process.After the fault diagnosis, the possibility of engine failure due to the cause is determined, and the vehicle is repaired (engine replacement) for the vehicle that is judged to have a possibility of fault.Service center reservations for defect diagnosis can be made through the Jaguar Land Rover Service Center and the Jaguar Land Rover Recall Consultation Center (080-894-1000) from October 22, You can get a defect diagnosis from our service center.The goal is to complete the diagnosis and repair of the defect within 6 months to minimize the inconvenience of the customer. Even after 6 months, it is possible to diagnose and repair the defect normally.We will make every effort to get defect diagnosis and repair without any inconvenience.
    2014, MY14 Discovery TDV6, Fuji White (2018-Now)
    2003, Discovery 2a, Td5 Manual, Zambezi Silver (2012-2018)
    2007, Adventure Offroad Campers, Grand Tourer (2015-Now)

  8. #8
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    Land Rover Australia replied today, but without answering the question.

    Dear Mr ****,

    Thank you for your email regarding diesel engine crankshafts.


    To better assist, can you please confirm your Vehicle Identification Number. Upond receipt, we can investigate your enquiry further.


    Should you have any further questions, please feel free to contact us.


    Kind regards,

    ****
    Customer Relationship Centre Administrator

    Jaguar Land Rover Australia

    As I am currently looking at buying a D4 I don’t have a VIN number to give them. So replied asking if they have a VIN list of the affect vehicles.
    2014, MY14 Discovery TDV6, Fuji White (2018-Now)
    2003, Discovery 2a, Td5 Manual, Zambezi Silver (2012-2018)
    2007, Adventure Offroad Campers, Grand Tourer (2015-Now)

  9. #9
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    I Australia enough complaints will need to go into the ACCC for them to start an investigation - like what happened with Ford with their gearboxes. The ACCC will not normally investigate individual complaints - they leave this to the State Consumer Affairs departments but if there are enough complaints to the ACCC on a particular issue they may take it on.

    Garry
    REMLR 243

    2007 Range Rover Sport TDV6
    1977 FC 101
    1976 Jaguar XJ12C
    1973 Haflinger AP700
    1971 Jaguar V12 E-Type Series 3 Roadster
    1957 Series 1 88"
    1957 Series 1 88" Station Wagon

  10. #10
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    Jaguar Land Rover recall TDV6 engined vehicles

    Some interesting background here;

    My Story - TDV6 PSA/DT17 Lion Motor

    I’m working towards the 240k km criteria


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