From what ive heard as the transmissions (and oils) wear the computer adapts to release the clutches differently to provide smooth shifting. When you change the oil and reset the adaptions the clutches and plates and whatnot are more worn than a new box (obviously) and therefore shifts can be clunky and slow.
Apparently a remedy is to drive it in sport mode for a while.
My auto mech advised me to not reset the transmissions based on this.
What are the advantages of updating the firmware?
FINN - '72 88" S3 - 2.286 petrol - yet to go on it's first adventure
SOLD - '08 D3 4.0 V6 - 265/65/R17 on X5 rims
GONE '96 D1 300Tdi - 2" lift, 32" tyres, HD rear axles, lockers :(
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