You're still in shock! I don't doubt that for one moment. What an absolute disgrace that such an expensive vehicle can destroy the engine when it has such low kays on it. Because of this type of incident I'm in the process of softening up my dearly beloved Cook about getting yet another new car but not, no way, never ever another LR.
I love driving the thing but the thought of such horrendous damage somewhere far from help is frightening.
Ours has done less than a 100K and with the very bad depreciation they have I suspect the savings will take a big hit soon....
What to buy to replace it? Gawd knows at this stage.
AlanH.
Information I provide to WA customers...
INFORMATION PROVIDED BY THE ACCC
Consumer guarantees
Under the Australian Consumer Law, when you buy products and services they come with automatic guarantees that they will work and do what you asked for. If you buy something that isn't right, you have consumer rights.
Consumer guarantees on products and services
Since 1 January 2011, the following consumer guarantees on products and services apply.
Products must be of acceptable quality, that is:
- safe, lasting, with no faults
- look acceptable
- do all the things someone would normally expect them to do.
Acceptable quality takes into account what would normally be expected for the type of product and cost.
Under the ACL having your vehicle serviced by an independent licensed repairer is not legal grounds for rejecting a warranty claim.
Warranty
A warranty against defects is usually limited by time.
All suppliers, manufacturers and service providers that provide you with a warranty against defects must comply with that warranty. If they do not, you may bring an action against the person or business who provided the warranty, either under the ACL or for breach of contract.
Consumer help
Contact the dealer
We recommend contacting a dealer in your area as the first step in resolving your issue. If the dealer is unable, unwilling to assist you or rejects your warranty claim then please use the below information provided.
Lodge a formal complaint with Consumer Protection (Dept Commerce WA) and contact:
https://www.commerce.wa.gov.au/sites...laint-form.pdf
Land Rover Australia
Customer Relationship Manager
Call: 1800 625 642
Email: crcau@jaguarlandrover.com
Level 1, 189 O'Riordan Street, Mascot, NSW 2020
PO Box 1070 Mascot NSW 1460
HWL Ebsworth Lawyers
HWL Ebsworth has a dedicated Automotive Industry Group
Level 20, 240 St Georges Terrace. Perth WA 6000
PO Box 7222 Cloisters Square WA 6850
P: 08 6559 6500
F: 1300 704 211
P.S HWL Ebsworth Lawyers have offices in most states
Regards
Daz
Buddy of mine was at his favourite repairer with his RRS and there were 4 cars of the S/TDV6 variety with blown engines. Only one was crank related. The others overheat or bad / no maintenance connected. Repairer said to him “they call me and tell me there were lots of warning lights but I couldn’t stop had to make it home. In the morning it wouldn’t start”.
When I was in Perth I went with my father in law in his D2 , to what I could assume is a well known indie judging by the amount of land rovers in his workshop and yard, he had a SDV6 D4 which had apparently been serviced by a workshop not familiar with land rovers and the story went along the lines of no dipstick so they just put heaps of oil in it , then a bit more just in case. The result was a blown engine but they were struggling to get a 3.0ltr replacement engine so it was going to be there a while.
I am sure there is more to that story but end result was another blown 3.0ltr engine.
Bulletman
We bought our 2016 TDV6 brand new with the intention of being our 'keeper' for our retirement. With 40+ years of LR ownership including Defenders, RR Classics (3), RR Sport, Evoque and D3 we consider ourselves pretty loyal to the brand, and happy to maintain beyond the recommended LR levels (eg 10k oils etc.
Very disturbed to read about the catastrophic engine failures and the described disdain and contempt shown by LR to owners who have experienced.
As retirees with limited funds we are increasingly anxious about the possibility of being somewhere in our retirement travels and with a blown engine, therefore no car and seemingly no clear action plan.
With the numerous instances of engine failure described in this forum, (and no doubt many who do not subscribe) is there no generally accepted action plan which has proven successful - eg an engine replacement strategy with contacts (indy not LR) and general idea of costs?
Or is there an insurance policy available to cover this? We have Roadside Assist and NRMA Premium with extra Kms but nothing which will cover engine replacement.
Thanks and stay safe!
2016 Firenze Red Disco 4 TDV6
2018 Firenze Red Disco Sport
... plus many previous!
You can let eat you up from the inside or just let it slide till it happens or doesn't happen.
I am at 244000 klm with my 2010 3l TDV6. It has worked hard its whole life towing a big van for a lot of those KLM's It has been serviced every 6 months its whole life....
But blowing an engine is not the only very expensive issue. And I have had many of those
Split intake manifolds
Split Intake Plenum
Torque Converter slipping
Rear Drive Shaft
Failed KVM (smart key module)
The above all happened to mine.
The coolant crossover is also an issue that can destroy an engine.
Oil Leaks Turbo Issues....
The List goes on
Hi Jim & Glenn
I’ve literally had the same thing occur on the weekend. I’d really like to hear what happened to you and whether you were able get anywhere with LR. Are you happy to message offline? I’m being quoted circa $30k to replace the engine and I’m staggered this has happened to a car I brought brand new only 5 years ago. Thanks
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