2016 Discovery 4 SDV6 - broken crankshaft?

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Originally Posted by PerthDisco

I think sticking the knife in for a new engine at full markup with no discernible difference to the one that blew up is really taking the mickey!

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100% this!!

My car is at the dealership being assessed. I have had a constructive conversation with the Service Manager and we will see where it goes. Thanks all for the conversation and help, it actually is helpful, believe it or not, to know that it's not you, you are just a statistic.

I guess the next step is starting to manage my own expectations. Where I am right now, I am expecting to pay exactly $0.00. The reason being, this car is not fit for it's intended purpose. The engine appears not to be designed strong enough to pull it's own weight let alone anything on the tow bar. I was towing a 1t Camper, way less than the 3.5T towing capacity. I did not contribute to the failure, it is not a "wear" issue, it is a design fault/limitation. In fact, I believe LR should be also paying for the tows and me having to join NRMA to get home.

I'll update when there is progress.

Cheers everyone,

Smocky

Best of luck - wish you every success.

I think if you get 50% you’re doing well out of them, not my view, just based on others’ experiences

Good luck and keep fighting! It’s definitely not fit for purpose. They’ll probably say you pay all labour and they provide engine “as a gesture of goodwill”. This would still be a crap offer with the proven weakness and recall in other countries of this engine.

It’s the main reason I’ve kept my TD5 D2 !

Damn and blast. I only recently said to the dear Cook that I thought we'd stick with the 2016 D4 as it was a good car and great to drive etc etc., then this busted crankshaft thing comes up again on a well serviced vehicle! But what to buy?
Ford Everest or whatever it is, or a Prado with known probs?
Please advise. :)
AlanH.

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Originally Posted by Smocky

I did not contribute to the failure, it is not a "wear" issue, it is a design fault/limitation.

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Correct,and LR continued on with it,even used it in Disco 5,knowing it had these issues.

I cant work out why there is no class action or whatever against them.
The only reason is possibly its a very low volume seller,the more that are affected by something,the more chance there is for legal action,class action or whatever.

Anyway,i hope its all sorted without much pain.

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Originally Posted by DiscoJeffster

I think if you get 50% you’re doing well out of them, not my view, just based on others’ experiences

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We'll see how we go, because I am starting at zero and see no reason why I should pay 50%. They'll need to explain that to me to avoid me going down the Consumer Affairs route for selling a product that is nt fit for purpose. It has been a while, but I'm pretty sure there's an implied contract in their somewhere, when the explain what the car is capable of, and the 3T towing capacity etc, then it fails doing what they say it can do.

50% seems 100% a sell out. But we'll see.

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Originally Posted by Smocky

We'll see how we go, because I am starting at zero and see no reason why I should pay 50%. They'll need to explain that to me to avoid me going down the Consumer Affairs route for selling a product that is nt fit for purpose. It has been a while, but I'm pretty sure there's an implied contract in their somewhere, when the explain what the car is capable of, and the 3T towing capacity etc, then it fails doing what they say it can do.

50% seems 100% a sell out. But we'll see.

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Sadly everyone has tried the consumer affairs route and got no support. You’ll get nothing from them in Aus. Even precedence in other jurisdictions has not moved them an inch. You’re barking up the wrong tree there - they won’t try and LR will laugh if they do

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Originally Posted by ATH

Damn and blast. I only recently said to the dear Cook that I thought we'd stick with the 2016 D4 as it was a good car and great to drive etc etc., then this busted crankshaft thing comes up again on a well serviced vehicle! But what to buy?
Ford Everest or whatever it is, or a Prado with known probs?
Please advise. :)
AlanH.

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Yeh I've been googling new cars tonight too Alan. You know what I came up with? The all new Defender!! [happycry][bawl]

Prado is out. Not powerful enough.
LC/Lexus is nice, but it is a MASSIVE car and a lot more than a Disco
Jeep??? Hmmm. I know they had problems, but have never heard about random engine detonations.

The thing is, the right car for me is still a Disco.

Keen to know if you come up with any inspired choices.

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Originally Posted by DiscoJeffster

Sadly everyone has tried the consumer affairs route and got no support. You’ll get nothing from them in Aus. Even precedence in other jurisdictions has not moved them an inch. You’re barking up the wrong tree there - they won’t try and LR will laugh if they do

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Well, I just need to follow a process I suppose. I was towing a 1T trailer at the time and as far as I can see in the Consumer Guarantee laws, it's actually pretty clear. I just hope they go the easy path and not the hard path as no one wins that way. If I have to, I will get a lawyer and we will go down a civil path. Would be interesting to see if they want to go through legal discovery about whether they know this is an issue.

Seriously, if it's a relatively small amount of cases, they should just fix those without much fuss. Don't need to go through recalls or anything silly. If it's a small number because they went a bit too thin on the crank shaft, then just make good in those cases.