Thread: TOPIX access - no more?

Hello all,

I have previously accessed TOPIX over the last 2 years to get info about my D4.
I know it's been offline for a while becasue of the cyber attack on JLR.
I noticed that it seems to be available again, so it tried to log in, but access denied.
Fair enough, I thought, you need to register again after the cyber attack.
I emailed their help desk to get reinstated and they now have special requirements to grant access.

This was their response:

Hi David,

For us to re-activate your account, please provide the following information.

For Independent operators in order to proceed with your application for access to TOPIx, please provide the following documentation in PDF format to JLRATECH@jaguarlandrover.com:

1. National Police Check Certificate obtained in the last 2 years
2. Training Evidence that demonstrates competency in safely depowering, isolating and re-initialising a high voltage battery installed in a scheme vehicle & that is provided by a scheme RTO or provided by, or on behalf of, a manufacturer of one of those systems or a scheme vehicle in which one of those systems is installed.

If you would like to know more information regarding the Motor Vehicle Service and Repair Information Sharing Scheme, please visit Motor vehicle information scheme (MVIS) | ACCC (About the motor vehicle information scheme | ACCC)


Kind Regards,


JLR Technical

Seems that you need to have completed certified training for working on electric vehicles before you can get access to TOPIX before they will grant you access.

Further to this conversation, I used my VPN (NORDVPN) to access the London server and tried to register with TOPIX - this is the text of their updated legal document -

qte ...

Registration
The following conditions must be met:

• You are the duly authorised owner principal or manager of an independent automotive service or repair business working on your own behalf or as a duly incorporated partnership or corporate body, directly or indirectly qualifying for lawful access to repair and maintenance information;

• You will fully and accurately complete the online registration form and submit to JLR. You warrant the accuracy and will be responsible for any loss or damage arising from any inaccuracies.

Once you have completed and submitted your registration form and JLR has approved the form and completed the registration process, you will have access to a username / password to enable you to access the Website. JLR reserves the right to refuse to register users or to decline applications. Each username / password is unique to a registered user. It is your responsibility to keep your username / password secure at all times and to not divulge such details to any other party. You will be liable for all transactions and costs incurred on the Website under your username. JLR cannot be held liable for any losses you suffer or incur as a result of your failure to keep your username / password secure. If any of your details change (for example your surname or company name) you must promptly re-register such details on the Website by following the required process.