My letter was addressed to the Customer Care Manager, LRA, PO Box 162, Toowong, Qld 4066. At that point I did not have a name. However, I have just now received an email response to my letter (which I actually sent as a pdf attachment to enquiries@landrovercustomers.com.au), and this was sent by Eden Howard. There was no indication as to what position this person was in.
Upon reflection, I should have posted the letter - though there is still no guarantee it would get to anyone in a position of any power.
The response was worthless - an exact re-statement of the previous missive about "complying with ADR's" etc. Depressingly disappointing, but not surprising. And that is sad (that it was not surprising).
My next thought is to find a tame vehicle inspector (someone who should know the ADR's etc) and run this past them - at least show them the pictures and the mathematics of the situation. But that is probably a dead-end too, given the LR have their compliance plates...![]()


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