Fantastic customer service from LRA
	
	
		Just received notification that not only has LRA picked up the tab for our expensive recovery, they're sending me a cheque (more than $4,000) to reimburse us for out-of-pocket expenses (charter flight, accommodation etc) we incurred after the shockie failure. (Or rather, as the experts in this thread have gently identified, driver failure:-)
Can't imagine another manufacturer ever going to those lengths. 
If LRA don't use me in their marketing, they'd be mad. I'd willingly shout their praises from the rooftops.