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Thread: Remote Global Close stopped working

  1. #1
    Join Date
    Oct 2018
    Location
    Adelaide
    Posts
    19

    Remote Global Close stopped working

    Hi all

    Bought a 2016 SDV6 HSE a few weeks ago & initially the remote global close feature worked fine but has since stopped working.

    It does still work if I touch the door handle though & remote global open works.

    I've read that some markets don't have global close using the remote but according to the spec sheet it should work in Aus (& it did before mysteriously stopping).

    Anyone experienced this?

    Anyone know how to fix?

    Cheers

    Craig

  2. #2
    Join Date
    Jun 2018
    Location
    NSW
    Posts
    25
    Not sure if it applies, but ive owned a few VW's and whenever there was something wrong with Global Open/Close, I would have to recalibrate the windows by opening/closing the windows fully. Normally this happened if it was a dead battery or something.

  3. #3
    Join Date
    Oct 2018
    Location
    Adelaide
    Posts
    19
    Quote Originally Posted by jtmesa View Post
    Not sure if it applies, but ive owned a few VW's and whenever there was something wrong with Global Open/Close, I would have to recalibrate the windows by opening/closing the windows fully. Normally this happened if it was a dead battery or something.
    Thanks. Was the same deal in my Prado.

    No success with the RRS unfortunately

  4. #4
    Join Date
    Oct 2018
    Location
    Adelaide
    Posts
    19
    So, after the latest trip to the dealer the response is that the feature is not available in Australia.

    Bit strange that it worked initially but then stopped.

    I've now contacted LR Global seeking an authoritative answer and will update.

  5. #5
    Join Date
    Nov 2009
    Location
    Mornington Peninsula
    Posts
    658
    Global closing of windows and locking of doors was definitely available on my 2014 SDV6 SE RRS,. Had to lock the car from the key and hold the lock button for a few seconds.
    2011 D4 2.7 with everything for touring
    '83 RRC 2 door 300tdi on club plates
    '82 RRC 2 door almost finished on club plates (will always be nearly finished!)
    2013 Freelander (wife's)

  6. #6
    Join Date
    Oct 2018
    Location
    Adelaide
    Posts
    19
    Yeah that's exactly how it's meant to work (& initially did)

  7. #7
    Join Date
    Nov 2009
    Location
    Mornington Peninsula
    Posts
    658
    Might just be a matter of a soft reset which involves disconnecting the batteries (there are two!) and leaving them disconnected for 30 mins. Have done it on my D4 and it certainly works to sort out any software issues. But I have never done it a new model RRS so I would check with somebody who knows.
    2011 D4 2.7 with everything for touring
    '83 RRC 2 door 300tdi on club plates
    '82 RRC 2 door almost finished on club plates (will always be nearly finished!)
    2013 Freelander (wife's)

  8. #8
    Join Date
    Apr 2010
    Location
    Gosford, NSW
    Posts
    256
    Yes this should work. you can read it in the manual online at Land Rover Owner Information

    I didn't know I had it on mine until I found out by accident ... I had the fob in my pocket, and lent over and squashed the fob for some time, I was in the room above the garage. later went to the car to find all the windows were down, was not sure what had happened until I RTFM.
    RRS SE SDV6 with Dynamic MY15.5 Yulong White, with LLAMS

  9. #9
    Join Date
    Oct 2018
    Location
    Adelaide
    Posts
    19
    So, the official response from Land Rover is:

    "Naturally, it is disappointing to learn from your comments raised with your Range Rover Sport with the smart key feature.

    We have confirmed with Land Rover Technical Engineers that this feature is not turned on for the Australia market. However, via the set up menu if ‘Global Close’ is ticket this will allow operation be done by holding the door handle only. This mean you cannot use this feature remotely via the smart key."


    Was certain it worked when I first got the car.

    Thanks discojools, I'd be interested to hear from anyone else with the L494 model.

    Cheers

    Craig

  10. #10
    Join Date
    Nov 2009
    Location
    Mornington Peninsula
    Posts
    658
    Hi Wizud,

    Definitely worked on my 2014 L494. Will be interested to see if my MY19 L494 has this function when it finally arrives(uugghh)! They may have deleted this function over the years.

    Jools.
    2011 D4 2.7 with everything for touring
    '83 RRC 2 door 300tdi on club plates
    '82 RRC 2 door almost finished on club plates (will always be nearly finished!)
    2013 Freelander (wife's)

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