Have a look at this,from a post on here,
Umm,note the date....
The J.D. Power 2018 US Initial Quality Study ranks Range Rover last. Last has been a consistent rating for the Tata Motors subsidiary.
From the Australian
"As Autotrader.com/Oversteer editor Doug DeMuro says: “Yes, that’s right: according to its own customers, the Land Rover dealership experience is roughly the same as the one you’ll get at good ol’ Billy Bob Chevrolet, home of low prices and brightly coloured helium balloons. In other words: Land Rover, who wants you to spend $135,000 for a Range Rover Supercharged Autobiography Portfolio Westminster Humidor Aardvark, will treat you the same as Chevrolet, who sells the Spark for $13,000, and Chrysler, who would finance a stray dog as long as it doesn’t pee in the showroom. (But) I believe Land Rover, noted manufacturer of vehicles that last as long as the chickenpox, couldn’t care less about its history of poor service, weak quality, and substandard *reliability.”
Paul
D2,D2,D2a,D4,'09 Defender 110(sons), all moved on.
'56 S1,been in the family since...'56
Comes out of hibernation every few months for a run
I agree, this gimmick of a feature is classic modern LR. Completely out of touch with their customer base.
They should work on their reliability and customer service. They would sell a lot more vehicles if people could trust them...
Actually I would say their main customer base now is not defender owners, however the defender is extremely important to them as its the Halo brand..they are attempting to appeal to a much broader market to make the new defender financially viable, unlike the old one in today's world which wasnt and had to be changed or they wouldnt be making it at all, safety, viability, broad appeal, comfort etc.
It will be rugged and durable, but it will also be modern, i would liken it to jumping from a D1 to a D4 or D5, shocking if done in one hit but the new ones still are great cars.
If Landrover had slowly updated the defender wagon like the landcruiser wagon (think 60 series through 200series) over the years we wouldn't even be having this conversation.
Because landrover have only modernized the defender very slightly over the years the jump to the newy is going to be shocking and hard to take for die hard fans, but some not all will come around.
CTIS if it works and is reliable, should be amazing paired into the terrain response system.
I respect that simplicity is best in the bush however for JLR to compete with todays cars and come out ontop they need to outperform in all scenarios both on and offroad and do it with durability, safety and with functionality the modern landrover owner demand etc. No easy task.
Landrover had always been ahead of the competition with offroad functionality CTIS with terrain response maybe another area they show this.
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