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Exactly, I know of two cases in my area in the last 18 months.
One lady (whom I treated) got her hand "cold burnt" so badly whilst refueling here vehicle, that she had to have it debrided, then have a total skin graft.
It's nasty stuff, and not taken seriously enough.
I suspect that people are panicking and trying to fiddle with the handle to shut off the flow, instead of leaping back and hitting the safety shut-off button on the pump. The importance of checking for the rubber sealing washer in the filler point on the car is mentioned on every pump.