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Thread: NBN & their Battery

  1. 29th April 2021, 01:41 PM #1
    1950landy's Avatar
    1950landy
    1950landy is offline YarnMaster Supporter
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    NBN & their Battery

    I AM POSTING THIS AS A WARNING
    My daughter & husband started hearing a beeping noise which they thought was one of there Smoke Detectors . After searching they found the noise was coming from the NBN box. They rang the NBN only to be told the back up battery would be had it & to call there provider. On doing this they were told to remove the battery as they don't need it . When they removed the battery they found it to be swollen making it difficult to get it out. The NBN was already connected when they bought the house so they do not know how old the battery is. So is this just another expense we have not been told about with the NBN ? Do we really need a back up battery? How much will the new battery cost ? they did not tell my daughter that when she rang.

    My biggest concern is could this battery exploded or caused a fire . I know our NBN box gets quite hot , enough that if you touch it it feels like it could burn you, From day one we have had a heat proof mat under the box to protect the wooden shelf it sits on.

    Should the NBN & providers be warning us about the batteries , I would say the NBN was connected around 5 may be 6years ago .
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  2. 29th April 2021, 02:31 PM #2
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    Back Up is a great idea, pre-NBN if the power went out you lost your internet...

    I run a UPS to enable my services to remain online.


    As for warnings - really? are they concerned about their mobiles, their car battery, clock batteries, watch batteries, remote control batteries and so on?
    The unit did give a warning - as you stated...
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  3. 29th April 2021, 04:42 PM #3
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    Had to replace the NBN battering in the commercial rental we had.......it also had a bulge in it.

    Dropped into battery world, they new the exact battery when I said NBN, before I even gave the the details.
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  4. 29th April 2021, 08:31 PM #4
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    You may find the battery has a power supply connected instead of a battery charger (small plug in 240 units ) or regulator failed to cut out and kept charging had similar problems on a telemetry system
    Last edited by muddy; 29th April 2021 at 08:43 PM. Reason: more info
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  5. 29th April 2021, 08:38 PM #5
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    simonmelb
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    Our NBN FTTP at work has the port for a backup battery but one was never provided. Works fine without one.
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