Am I unreasonable ?

[roamer]

We I have sure got the permagrin wiped off my face
Picked up D4 HSE, 6 Nov, found rear centre seat had to force/ slam down
call dealer," bring it in 18 Nov", not adjustable will need to contact LRA.
When I dropped it off ,asked about proshaft bracket is suspect from UK site
and my VIN is in it, didnot know any thing about it.
24 Dec, asked about seat because even when slammed dowm it pops up when driving, " not sure I"ll get back to you"
31 Dec suspention fault compressor over heat, "bring it in", needs to be recalibrated, bring it back 7Jan, What about the seat "will get back to you"
4 Jan What about the seat? want it all done with recalibration, and the propshaft brackett is UPS 3809.2/4, "donot know I'll get back to you"
Did not take car in today they have never rung back.
I know there are LR techs and admin on this site, do you do UPS, I'm to scared to ask about the turbo vane LTB.{ possible answer I"ll get back to you
Am I unreasonable ??? or is this the norm.

[Slunnie]

Hmmm.....

I'll get back to you.





That would be very very annoying!

[roamer]

Hmmm.....

I'll get back to you.





That would be very very annoying!

Ya made me grin again but not perma grin

[norto]

On all LR products "the perma grin expires with the warranty"

[Blknight.aus]

sorry mate its christmas and new years, the workshop boys would be mad at me if I made them try to do any work at this time of year and at any rate you probabley dont want them to as they're more than likely drunk by now.


can you get back to us?

[roamer]

On all LR products "the perma grin expires with the warranty"

Its only 2mths 2500km old, car is great, service is unbelievable

[Jamo]

Sorry about your experience Roamer! IMHO you're not unreasonable.

I've had numerous similar experiences with the dealers here in WA. I ended up subscribing to the GTR so I could take in printed copies of TSB's so they couldn't deny their existence!

FInd another dealer!

Here in WA they don't seem to equate service with repeat business. At least on the eastern seaboard you have a greater choice!

[jtonline]

Not at all, I have to say my experience with Land Rover Service is....ok but not the best I have had out of four cars(different brands).

[Jesse B]

Here in WA they don't seem to equate service with repeat business.

Jamo, I know they say the proof of the pudding is in the eating, and I'm well aware I've only had a taste thus far - but I'd have to say I've been pretty impressed with the service I've had from the local dealer here in Albany. I had the prop shaft issue Roamer refers to and they flew a replacement over from FNQ, and have been attentive to a few other minor issues that have arisen thus far. But I'm not going to tempt fate by saying too much just yet!

And no, Roamer, I don't reckon you're being at all unreasonable. I'd be kicking up merry hell if I were you!

[Disco44]

G'Day all, I don't know if this has been suggested before but can we,as LandRover owners and members of this forum,somehow get to the bosses of LandRover Australia and express out outrage at their performance in Australia?
I don't know how to go about it.....any suggestions?
Cheers,
John ( disco 44 )