Thread: Has anyone successfully used OTPubs USB technical manuals?

How far back in compatibility mode did you try?

For example, I had to go back to Win XP to get RAVE to work on my Win 10 PC.

I gone as far back as '98. The program behavior doesn't change when using compatibility mode, so I am thinking it isn't a compatibility issue.

Don't have this product. I had one core application which, when wanting to install add on packages, had as many different installation processes as there were packages, not quite your issue, but same frustrations.
This may already be known to you, but just in case:

-the Publisher will have sent you a license email so that you can open their protected PDF documents
- check your spam folder...some companies strip incoming email attachments...if you have not received your license email then contact the Publisher.

Given the publisher is not providing a solution for a product they sold to you can you cancel the payment?

From How to open PDC files & documents protected with Locklizard Safeguard PDF DRM

BE aware that you might also have a one use license which will tie to a machine

IF this is the case you'll have a regsiter email, the machine you use to respond to this is the machine the machine that the license will generate for and you may not be able to use your .pdc's on another machine.

If you're planning on using a laptop, phone or any other device than your main PC to read the .pdc's use that device to reply to the email from.

A work around is to print the .pdc's into pdf and then send the pdf to your other device. I think theres a limit to how many pages you can do that with.

Good luck

So OTPubs states that the USB stick manuals do not require any license in order to work. It was, after a lot of frustrating back-and-forth, concluded that the USB stick is faulty. The retailer, John Craddock, eventually issued a refund. I did have to open a dispute with paypal in order to force the issue.