i ahve the same problem all the time however i can unlock the door from the inside
get somebody to tap/belt the outside of the door as you operate the mechanism from the inside
every six months or so i have to remove the trim and WD40 the mechanism on the inside of the door
WD40 is probably not the right stuff to use as it attracts the dust......graphite powder would be better
must be a brisbane thing


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