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Thread: Extended Warranty

  1. #1
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    Extended Warranty

    Looking at buying a 2017 D5 HSE SD4 and am considering adding to the remaining 17 months new car warranty with an extended warranty. What brand policies have others used?

    I have read through the one supplied via carsales.com.au and there is an exclusion term saying;

    failure arising from Normal Wear & Tear and the gradual reduction in operating performance of the Vehicle orpart
    This worries me as many breakages could be seen as having some degree of wear & tear.

    What experiences have you all had with claims on extended warranties?

  2. #2
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    Australian Consumer Law & a healthy relationship with your dealer will go a lot further than an extended warranty.

  3. #3
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    Quote Originally Posted by Mk1_Oz View Post
    Looking at buying a 2017 D5 HSE SD4 and am considering adding to the remaining 17 months new car warranty with an extended warranty. What brand policies have others used?

    I have read through the one supplied via carsales.com.au and there is an exclusion term saying;



    This worries me as many breakages could be seen as having some degree of wear & tear.

    What experiences have you all had with claims on extended warranties?
    First, perhaps check if there's still an official factory extended warranty - my 2104 D4 has the factory extended warranty although, oddly, it's provided by a third party.

    When I took it in for its last service I pointed out that one of the lights in the door trim wasn't working. They actually refused to fix it until they'd confirmed with the warranty provider that it wasn't a consumable: no, malfunctioning LEDs aren't a consumable. Then they didn't have an LED in stock. Three days later I got my car back ...
    Arapiles
    2014 D4 HSE

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