Australian Consumer Law & a healthy relationship with your dealer will go a lot further than an extended warranty.
Looking at buying a 2017 D5 HSE SD4 and am considering adding to the remaining 17 months new car warranty with an extended warranty. What brand policies have others used?
I have read through the one supplied via carsales.com.au and there is an exclusion term saying;
This worries me as many breakages could be seen as having some degree of wear & tear.failure arising from Normal Wear & Tear and the gradual reduction in operating performance of the Vehicle orpart
What experiences have you all had with claims on extended warranties?
Australian Consumer Law & a healthy relationship with your dealer will go a lot further than an extended warranty.
First, perhaps check if there's still an official factory extended warranty - my 2104 D4 has the factory extended warranty although, oddly, it's provided by a third party.
When I took it in for its last service I pointed out that one of the lights in the door trim wasn't working. They actually refused to fix it until they'd confirmed with the warranty provider that it wasn't a consumable: no, malfunctioning LEDs aren't a consumable. Then they didn't have an LED in stock. Three days later I got my car back ...
Arapiles
2014 D4 HSE
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