Roverlord off road spares - Offers Discounts to AULRO members

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Originally Posted by rpo83

Hi Mario,

i've just sent you a PM...

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and responded

My thanks to Roverlord for exceptional service.

Today, New Year's Day, I found a leak in the top radiator hose on my Td5 Disco. I saw on eBay that Roverlord had a part and a PM was responded to with a phone call and an offer to make the part available for pick and with a discount for AULRO members.

I was able to fix the truck today. Couldn't be happier.

Guilty as charged your Honour, but Roverlords attention to detail in their knowledgeable reply to a fellow about an item,albeit, that didn't know about the AULRO discount did make it easy to deal that way. (I should have looked first,My bad)

Just received my desperately needed SLS air bags, all I can say re the above endorsements is Amen.

Ta Mario and Heather

Mike

Hat off and a huge thank you to Mario for quite literally making a suspension strut appear out of nowhere when everyone was saying there wasn't one in the country. Cannot ask more than that!!

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Originally Posted by Stuart02

Hat off and a huge thank you to Mario for quite literally making a suspension strut appear out of nowhere when everyone was saying there wasn't one in the country. Cannot ask more than that!!

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Thanks for your kind words, We will always try out best to assist our customers where humanly possible.
Regards, Mario

Another massive thankyou to Heather and Mario. Puma service kit ordered and paid for yesterday, package waiting for me when I got home tonight.

Great service, and price, highly recommend Rovelord and their exceptional customer service.

Hope you guys get to enjoy your time off over Easter........now to service the Defender before the holidays.

Ian.

Hi Mario and Heather
was a pleasure to deal with you and will be starting my next list soon
thanks
mark

Have to add my thanks to Mario.
As a first time customer the service was excellent, the parts turning up quickly, the pricing sharp.

I've had excellent service from a Sydney based wholesaler over the last fifteen years but thought I'd give Mario and Heather a go due to the overwhelmingly good reports here.

I'm glad I did.

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Originally Posted by rick130

Have to add my thanks to Mario.
As a first time customer the service was excellent, the parts turning up quickly, the pricing sharp.

I've had excellent service from a Sydney based wholesaler over the last fifteen years but thought I'd give Mario and Heather a go due to the overwhelmingly good reports here.

I'm glad I did.

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He used to be one of the best kept secrets [biggrin] Not any more the word is well and truly out[bigwhistle]
You know it sometimes makes me wonder how some bricks and mortar places manage to stay open with their one eyed opinion`s on customer service [bigrolf].
Yeah Mario and Heather do value their customer relationship very hi and i guess that is what makes them so trusted and respected by many[thumbsupbig]