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The Verandah This section is for Vendors to post new products, services, announcements, group buys, website specials, or anything else that AULRO visitors might be interested in, as well as to encourage more interaction of Vendors with the AULRO userbase. You can only post a new thread in this area if you have a vendors subscription.

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  #31 (permalink)  
Old 9th November 2009, 08:54 PM
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Quote:
Originally Posted by philco View Post
Thanks pro, I do back my products with factory warranty, so should never be a problem with them.
How long was that warranty? I put the rears in approx. 10,oooklms ago and one has done a seal
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  #32 (permalink)  
Old 17th December 2009, 08:18 PM
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Hi Rovercare, i sent you a P.M. about contacting me R.E warranty on the shocks, but no reply. I am happy to discuss the problem with you and if necessary replace free of charge the problem shock. I do stand behind my products i sell. I prefer you to contact me directly than post on here without first letting me have the opportunity to give customer support.
My phone is: 0423759779
I am waiting for your call.
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  #33 (permalink)  
Old 17th December 2009, 08:48 PM
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Quote:
Originally Posted by philco View Post
Hi Rovercare, i sent you a P.M. about contacting me R.E warranty on the shocks, but no reply. I am happy to discuss the problem with you and if necessary replace free of charge the problem shock. I do stand behind my products i sell. I prefer you to contact me directly than post on here without first letting me have the opportunity to give customer support.
My phone is: 0423759779
I am waiting for your call.
Never recieved a PM, although likely would of been when my subscription here ran out, which left my PM box thingy as overfull

Not a bag out, I usually post all info as per factual

I shall contact you when I can have another look, as I'm working away from home, it had leaked a great deal of oil down the shock body, but has not appeared to of failed completely and dried last I checked,, maybe the seal has taken up, or it had overheated, when I have a chance I'll drop the shock and check it out, be sometime in the xmas period
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  #34 (permalink)  
Old 17th December 2009, 11:42 PM
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Rovercare, thank you for your reply, i await your call over the christmas period as my phone is usually on.
I am always happy to look after my customers as best as possible.
This is the first time i have had a failure from the many shocks i have sold.
Regards Phil
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  #35 (permalink)  
Old 18th January 2010, 07:30 PM
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Hi Rovercare, still waiting on your call about your shock that is needing repair/replacement, hope to hear from you soon. my phone is 0423759779
Phil
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  #36 (permalink)  
Old 18th January 2010, 07:51 PM
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Originally Posted by philco View Post
Hi Rovercare, still waiting on your call about your shock that is needing repair/replacement, hope to hear from you soon. my phone is 0423759779
Phil
Needn't bother to call, I'll post here, I pulled the shock, stroked it numerous times and works aok, has done 2 trips since, I have no idea, maybe the seal took up?, very bizarre but its working admiraably now, I was sure I replied in this thread to let you know, my apologies
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Old 18th January 2010, 08:19 PM
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can i please have a price on 2 or 3in shocks for a td5 fender,
  #38 (permalink)  
Old 18th January 2010, 08:34 PM
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see what i can do, Phil
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  #39 (permalink)  
Old 18th January 2010, 08:37 PM
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if you like i can call when ever
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