Thread: Landrover to reduce access to parts

I doubt Land Rover Australia is innovative enough to have local spare parts purchasing officers. Some suppliers of machinery made overseas do, and sometimes they can and do source some spare parts locally that meet their specifications for genuine parts.

Undoubtedly some genuine spare parts are outrageously priced because the distributer thinks there is no significantly cheaper alternative. On the other hand, costs of parts could sometimes vary considerably depending on manufacturing processes and size of production runs. There may also be a large variation in number and cost of distribution and handling steps, each of which adds to the final price.

The then Spare Parts Manager of Massey Ferguson Australia gave a talk on spare parts at a Grain Harvesting Contractors meeting I attended some years ago. One comment I recall he made was to the effect that "If you come cross a part that you think is outrageously priced, please let us know." Sometimes a purchasing officer investigating it could find it is a part could be restocked from a supplier down the road for a fraction of the cost of one from the other side`of the world through several stages.

Note that if you buy more than one "genuine" part with the same part number, especially at different times and places, they may be effectively the same regarding function but obviously made by a different manufacturer. Conversely, some that do the same job but are different to fit different makes of machine but made in similar general styles are from the same maker.

Originally Posted by sashadidi

yes it unfortunately under warranty though, we had a guy hre who needed his puma for Xmas holidays and the dreaded vacum pump blew, sorry none in NZ waht about my holidays,sorry was the reply, down to Ford brought on, put it on and off on holidays , near end of january, LR dealer we have one,The guy said its fixed, how was the reply?, oh no they said you must change it for the LR one for warranty!!!, even though its the same part, after a bit of talking and looking they accepted it and he has a spare pump!!! but again no service or parts and about $200 dearer as well!!! those lovely useless LR dealers

Mine is only three years out of warranty. I know the frustrations well. But, shouldn't the pump have been covered by the warranty if it failed??

Guess that's the problem when you are buying into the luxury car market. I am sure it is no different for Jag and Aston Martin owners. And, are LR pricing themselves out of the market? They already have for most.