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Thread: warranty issues.....vibration

  1. #1
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    warranty issues.....vibration

    Hi All.

    Currently in debate with L-r aust regarding , a vibration supposedly in front drive train.
    Short version is as follows......after rep diff and other major work...
    At the moment they are claiming , alltho unconfirmed ,that the h-duty landrover springs are causing abnormal driveshaft angles. the h-d springs have been inplace for over 10,000k and have not shown any issues. The actual vibration in question , started shortly after recall work was done on the transfer case seal replacement,a few mths back.

    All bump stop clearances were recorded pre and post fitting of bullbar/ h-d springs and after 500k of service,,,,,clearances have stayed 5-10 mm of original specs.
    I am still awaiting an outcome ,, and have stated that even if i went back to stock springs i would have to remove bar and other equip ,, front end would come back up and vibration would continue....

    and we would be back at square one.

    Basically i have stated that the h-d springs reccomended by l/d should not create an issue , and i would not accept anything less than the h-d springs inplace and drive train operating normally.

    vehicle is currently in w/shop and i was wishing to scrutinise the warranty policy,, does anyone have the policy handy and could u scan and send if possible........2011....puma..110 wagon.


    t.b.c.

  2. #2
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    how funny would it be if they had simply put your drive shaft back out of phase
    Our Land Rover does not leak oil! it just marks its territory.......




  3. #3
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    There would be no reason to pull the shaft apart (unless they were lazy & save time by not undoing 4 x flange bolts) but if they did & most likely would have put it back out of phase that certainly would account for the vibration. Lesson to mark your propshaft alignment before any work gets done on your truck.

  4. #4
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    I have posted many times that my PUMA was exempt from drive train vibration caused by the front prop-shaft angle, due to 50mm lift. Well as it turns out I have been mistaken. Okay wrong….
    I have been chasing a noise in the transfer case (over 110Km/Ph) that has proven to be the front prop shaft.
    Numerous trips to the LR dealer failed to identify the cause and it was a visit to English Auto service at Tuggerah that set me one on the right track.
    With in 5 min of being in the vehicle I was advised that the transfer case noise was actually the front prop shaft not being able to cope with the acute angle of operation.
    I ordered a custom made D/C shaft from Bailey-Morris in the UK and fitted it to this afternoon. I should add,a very very nice piece of engineering.
    The difference is tops, now so smooth, so quite.
    Money well spent,
    if you have played with the stock springs in any way what-so-ever and now have any vibration or noise the front prop shaft is likely to be the issue – well worth considering.

  5. #5
    P38ace Guest
    Quote Originally Posted by Drover View Post
    I ordered a custom made D/C shaft from Bailey-Morris in the UK
    Could I ask specifically what you ordered? Did you downsize the stock uni's from 1350's?

    I've exchanged many emails with BM over the last few weeks and almost given up. Even though they have been very responsive, so far they have not been able to offer me a DC Puma shaft.

  6. #6
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    I contacted them via email, asking if they had a DC shaft for a PUMA, their reply was they can and will make any shaft for any vehicle. They request the VIN number and that was it.

    Within 7 days the new DC shaft was at the front door. Bolted straight up, no need to change the TC Flange.

    My contact was Stuart Hunt. He was very easy to deal with. I have list his email below,

    Hope this helps - stuart@baileymorris.co.uk

  7. #7
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    Quote Originally Posted by P38ace View Post
    Could I ask specifically what you ordered? Did you downsize the stock uni's from 1350's?

    I've exchanged many emails with BM over the last few weeks and almost given up. Even though they have been very responsive, so far they have not been able to offer me a DC Puma shaft.
    I don't have a puma, but doubt very much that they would have 1350 unis. They are more likely to be 1300 - some early rovers had 1310 but they later went down to 1300.

    IMHO besides using unis too small, most issues result from the small ISO size flanges that have the uni-joint too close to the flange and not allowing sufficient working angle before binding. The double cardin joint used in disco II driveshafts don't allow as much angle as a stock uni in a Patrol driveshaft.

  8. #8
    P38ace Guest
    On my Puma the front prop has GKN 1350 series uni's as stock. I believe this to be the case for all Pumas.

  9. #9
    P38ace Guest
    Quote Originally Posted by Drover View Post
    I contacted them via email, asking if they had a DC shaft for a PUMA, their reply was they can and will make any shaft for any vehicle. They request the VIN number and that was it.

    Within 7 days the new DC shaft was at the front door. Bolted straight up, no need to change the TC Flange.

    My contact was Stuart Hunt. He was very easy to deal with.
    Thanks. That's the chap I've been dealing with too and as you say he is good to deal with. Curiously though a DC shaft has not been offered as an uprated option yet.

    Must try again. Cheers.

  10. #10
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    Quote Originally Posted by goingbush View Post
    There would be no reason to pull the shaft apart
    (unless they were lazy & save time by not undoing 4 x flange bolts) but if they did & most likely would have put it back out of phase that certainly would account for the vibration. Lesson to mark your propshaft alignment before any work gets done on your truck.
    yes I realise that was just a bit of tongue and cheek, especially as this is not the first person to have vibration issues one which the dealer blames on suspension set up
    Our Land Rover does not leak oil! it just marks its territory.......




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