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Thread: Defender Warranty Issue Resolved

  1. 26th April 2012, 09:05 PM #11
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    Quote Originally Posted by justinc View Post
    I wonder just how much assistance Nissan or Toyota would've given in similar circumstances?? Lets not kid ourselves, these newer Nissan and Toyota products aren't what they used to be.
    JC
    I can't talk about Toyota (although my father may have a few choice words to say on the subject of Toyota warranties) but I can vouch that Nissan would have probably told someone in the same situation to take a flying leap...

    But excellent result for Mick.. Land Rover came through (as they should have) and stepped up to the plate.. well done.. and what a relief for you!
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  2. 26th April 2012, 09:38 PM #12
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    good to see land rover have come thru for you mickbaker.

    Quote Originally Posted by landy View Post
    I wonder if maybe JLR have been following your journey though these threads and have realized what a huge amount of bad press they might have walked into, who knows.
    gold...
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  3. 27th April 2012, 04:19 AM #13
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    Very glad to hear the outcome is positive for both parties. It's very hard to keep it cool when the Landy has gone pear shaped.
    Perhaps Land Rover also know that once you own one, you will probably drive a Land Rover for the rest of you life.
    Jason

    2010 130 TDCi
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  4. 27th April 2012, 05:42 AM #14
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    Good to hear it's been resolved Mick, but you should never have gone through the stress and worry that you did.

    I reckon there were far more of us following this than had posted on your previous threads.

    FWIW I perform warranty work for a few different companies, and one large multinationals state service manager told me;

    "my job is to save the company as much money as possible, I'll knock back as many warranty claims as I can get away with"
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  5. 27th April 2012, 01:09 PM #15
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    Very good to hear LR where far smarter than a japanese oposition who tried a similar line and fixed a fault.
    Congrats have fun
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  6. 27th April 2012, 01:41 PM #16
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    Excellent outcome, good to hear!

    Tim
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  7. 30th April 2012, 03:11 PM #17
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    Thumbs up

    Fantastic outcome, happy days ahead!
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