Thread: Who's the best LR service dept in Sydney?

• Where do you live?
• New, under warranty or out of warranty?
• Do you want Dealer or specialist repairer?
• What about a mobile Land Rover service?

Parramatta is chockas at the moment so I'd imagine the other dealers are the same.

It sounds like the car is not safe to drive with the oil leak so you may be better off having it towed to your nearest dealer & they'll check it out as soon as they can.

Originally Posted by Lotz-A-Landies

[*]Where do you live?[*]New, under warranty or out of warranty?[*]Do you want Dealer or specialist repairer?[*]What about a mobile Land Rover service?

MY12 under warranty, has to go back to a dealer

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Originally Posted by Scouse

Parramatta is chockas at the moment so I'd imagine the other dealers are the same.

It sounds like the car is not safe to drive with the oil leak so you may be better off having it towed to your nearest dealer & they'll check it out as soon as they can.

I'll get it towed tomorrow, parra is the closest and where I bought it from, just trying to get feedback wether they were one of the nightmares dealers or not.

So what's the diagnoses on the front drive?

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Originally Posted by Babs

Have been trying for the last three hrs for someone at Trivetts Parramatta to call back, finally got through, told them the problem, they said get it towed but probably Thursday before they can look at it, no courtesy car.

Just wondering if its going to be the start of a nightmare, just want to find out who is the most recommended LR service dept in Sydney, may as well go to the best first up.

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I had no problems with Trivett at Alexandria. I bought mine in Melbourne but they looked after me well for two services.

I live 5 minutes from Trivett at Alexandria and ended up using Parramatta for the couple of years it took to get my car sorted under warranty. Can't say my experience with Parramatta was a positive one, just better than Alexandria.

I feel for you if your expectations are that you will be treated as a valued customer in any of these dealerships.

Originally Posted by Babs

I'll get it towed tomorrow, parra is the closest and where I bought it from, just trying to get feedback wether they were one of the nightmares dealers or not.
...

You only have 5 dealers in Sydney region, you've heard a comment on Trivett Alexandria, personally Artamon is the wrong direction to go, don't know anything about Macarthur Land Rover at Camden and so far I have been happy with Purnell Blakehurst for my D4.

I've found the Trivett Alexandria guys to be bearable, if a little slow at getting back to me even when they've said they will.

At all costs avoid the <dealer name removed> idiots. I ended up having to write a letter to Land Rover Australia and <company name removed> head office about the appalling service I received there.

I'm fairly sure they don't interview their employees prior to hiring them.

This is of course, simply my opinion based on my experience from when my '08 Deefer was still under warranty and required some simple repairs.

Bobby