Reply With QuoteMy 2013 90 has the same rear door lock problem also key to open it after remote used. Would be interested in the outcome . Mine has less than 9000ks on it . Looks like a dealer visit is on the cards. Bugga !
Fossicker
So my 2013 defender with 11941 ks on the clock just went in for its 2nd service . Bad time just after xmas to get work done , I had no car for 11 days . Things that needed doing were 10000ks service , rear door lock would not open after remote was used and needed key , front brakes were shuddering , rear window was dropping down so it left a gap for dust to get in . Here we go ! Service done . Window they adjusted handle , hope this works . Right brakes ; yes they were warped . Landrover said they won't cover by warranty , driver error and the car had gone over 10000ks . So they have to pull the hubs off to machine and guess what they found the rightside hub was put on wrong , cross threaded nut . They had to replace the front axle and lock nut to fix the prob . As I said wrong time to get parts ! Apparently Land rover were shifting warehouses and there computers were out or some thing like that because when they order items it took the order and put it some where in a file and no one new what was going on . I give the dealer this they gave me a car to use , new Skoda . Has anyone had similar probs .
Master
SubscriberMy 2013 90 has the same rear door lock problem also key to open it after remote used. Would be interested in the outcome . Mine has less than 9000ks on it . Looks like a dealer visit is on the cards. Bugga !
Master
SupporterHad the rear door lock problem here too, MLR replaced the whole lock and seems to be ok for now. Failed on us halfway down the Oodnadatta with all our gear in the backluckily the key still worked with a bit of effort (force) but it was a nervous 10 minutes...
More interested in you getting a 10k service, it's supposed to be 20k for MY13 onwards isn't it?
MY13 Defender 90 LE "George"
Master
my rear lock has been replaced.
20k service is correct but my dealer phones, writes letter, emails trying to
get me to do it at 10
even though it's under the service plan.
Master
Hi Stickit
I'm trying to get my head around your post ......there not charging you for an error at the factory .... I would'nt be paying for corrective work
My 2c worth ...I'd be ringing comsumer affairs as on any big ticket purchase there is an implied warrentee that a product should last a reasonable amount of time and 12,000ks is not reasonable, specially if
it hasent reached its scheduled 20K's service.
Hope it all gets sorted soon,
Cheers
Baggy
Master
With regards to them telling you that the hub nut was cross threaded the workshop manual says to un-stake the nut before removal. The reason is that if you don't there is a chance that the threads will bind and pick up. Most, if not all mechanics fail to do this as it's a ***** to do and takes time. It's much easier to gun the nut off. The result is that they stuff the threads and just tell the service adviser that it was cross threaded, not their fault and it needs a new stub axle. Ultimately leaving the poor sap who trusted his Defender to the "experts" with the bill for their incompetence.
In my opinion it is almost impossible to cross thread a good stub axle and hub nut as you wind on by hand and then torque it to spec. If it's cross threaded you know about it pretty quick and any safety competent technician wouldn't risk the hub failing in operation..
Cheers,
Nino.
Master
My 2013 has 9000km and thought I had a rear door lock problem. Remote or key would not open it and thought maybe the door moved down a bit from weight of wheel and after some serious off road trips. Sure enough, I gave the door a couple lifts using the attached wheel as lever and opens.
I have to do this after every trip. Maybe it is time for wheel carrier.
Sent from my iPhone using Forum Runner
Fossicker
Think he's screwing you !Originally Posted by beefy
Fossicker
Your right they were screwing me on the front brake disc's being worped but the hub stuffed them ..Hi Stickit
I'm trying to get my head around your post ......there not charging you for an error at the factory .... I would'nt be paying for corrective work
My 2c worth ...I'd be ringing comsumer affairs as on any big ticket purchase there is an implied warrentee that a product should last a reasonable amount of time and 12,000ks is not reasonable, specially if
it hasent reached its scheduled 20K's service.
Hope it all gets sorted soon,
Cheers
Baggy
YarnMaster
My 2010 had the rear door central locking fail to function and the stealer fixed it and it's been OK since.
Then the high mount stop light failed and they replaced the whole window!!!! WTF.
AlanH.
PS. Wheel carrier being fitted soon.
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