2007+ Immobiliser strikes yet again.

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Originally Posted by tact

This was exactly my point to LR Malaysia when I was driving hard to be told what is my EKA. I used to do long trips into remote areas of the Malaysian rainforest/jungle. To have to leave the vehicle behind simply because I couldn't un-immobilise the vehicle (either a system fault or just a damaged remote fob) - just unthinkable!

No one could find my EKA code for the factory installed security system - So LR Malaysia finally agreed with LR international to replace my entire security system and keyfobs to the latest model - to get a known EKA to supply to me with it.

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So just got off off the phone to ULR. It took 4 hours to diagnose at $236 an hour. Then was informed that my module has an internal problem. I need a completely new and different system to the one I have. This will only cost $3000. I asked why is the system completely different to the one I have. He said that he doesn’t have that information. I asked if he could get it. He said they will not give out that information. I’m pretty sure I think I know why it’s a completely different system. Perhaps because they know it’s a dud system. This should be a recall. It’s a criminal act that it isn’t. I told them to shove the 4 hours where the sun don’t shine and that I won’t be paying $3000 for a new system. They are going to put it through head office to see if it will be done under warranty. If they don’t I shall take them to vcat

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Originally Posted by D90 orkney

So just got off off the phone to ULR. It took 4 hours to diagnose at $236 an hour. Then was informed that my module has an internal problem. I need a completely new and different system to the one I have. This will only cost $3000. I asked why is the system completely different to the one I have. He said that he doesn’t have that information. I asked if he could get it. He said they will not give out that information. I’m pretty sure I think I know why it’s a completely different system. Perhaps because they know it’s a dud system. This should be a recall. It’s a criminal act that it isn’t. I told them to shove the 4 hours where the sun don’t shine and that I won’t be paying $3000 for a new system. They are going to put it through head office to see if it will be done under warranty. If they don’t I shall take them to vcat

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What model year is your defender? What do your remote control fobs look like?

Mine is a MY2013 Defender. LR Malaysia told me that, rather than just replace my security unit (10AS) with one the same, they have to install a completely security system from the then current 2015 model year. (IIFR that incl. instrument control unit and engine ECU as they are matched etc)

Even my remote control fob had to be changed to match the newer security system.

The original remote fob looked like this.Attachment 137337
The new remote fob I have now looks like this.Attachment 137338

Fortunately LR agreed to all this under warranty! It wasn't broken, worked fine, they just couldn't tell me the EKA for the original system.

I could understand why the security unit (10AS) would need to be replaced for one with a known EKA. I asked why they were replacing the entire systems and the answer: We cannot source the older (10AS) units for my model year any more.

So be alert friends if ever your (older) security system dies....you might have to replace more than you think.

Quote:

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Originally Posted by tact

What model year is your defender? What do your remote control fobs look like?

Mine is a MY2013 Defender. LR Malaysia told me that, rather than just replace my security unit (10AS) with one the same, they have to install a completely security system from the then current 2015 model year. (IIFR that incl. instrument control unit and engine ECU as they are matched etc)

Even my remote control fob had to be changed to match the newer security system.

The original remote fob looked like this.Attachment 137337
The new remote fob I have now looks like this.Attachment 137338

Fortunately LR agreed to all this under warranty! It wasn't broken, worked fine, they just couldn't tell me the EKA for the original system.

I could understand why the security unit (10AS) would need to be replaced for one with a known EKA. I asked why they were replacing the entire systems and the answer: We cannot source the older (10AS) units for my model year any more.

So be alert friends if ever your (older) security system dies....you might have to replace more than you think.

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So I have the BAS tune on my ecu. It will replace that? I can’t do that

yes I have the first fob. And mine is 2013

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Originally Posted by D90 orkney

So I have the BAS tune on my ecu. It will replace that? I can’t do that

yes I have the first fob. And mine is 2013

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Better double check with them what they are doing. In my case it involved the ECU. Might be different for you.
(In my case - replacing the ECU may have more to do with issues around not having the vehicle VIN encoded properly. e.g. I bought a nanocom evo hoping to use it to turn off the immobiliser whenever I go bush. The nanocom never worked as it could never see the vehicle VIN)

When I bought into the BAS tune it was back when BAS shipped an unlocked ECU free of charge with the tune tool etc, so I had the original ECU as a spare. I put the original back in before returning the vehicle to LR. After I got it back, just put the tuned ECU back in, and repeated the linking process to link up to the new security module - using the BAS tool.

Quote:

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Originally Posted by tact

Better double check with them what they are doing. In my case it involved the ECU. Might be different for you.
(In my case - replacing the ECU may have more to do with issues around not having the vehicle VIN encoded properly. e.g. I bought a nanocom evo hoping to use it to turn off the immobiliser whenever I go bush. The nanocom never worked as it could never see the vehicle VIN)

When I bought into the BAS tune it was back when BAS shipped an unlocked ECU free of charge with the tune tool etc, so I had the original ECU as a spare. I put the original back in before returning the vehicle to LR. After I got it back, just put the tuned ECU back in, and repeated the linking process to link up to the new security module - using the BAS tool.

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Yeah cool. I the same unlocked ecu. So I can put the old one in

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Originally Posted by D90 orkney

Yeah cool. I the same unlocked ecu. So I can put the old one in

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I tended to do that whenever I left my Defender with LR in any case.... it only takes 10min to swap in/out once you have done it a couple of times.

If they do change your 10AS you just have to repeat one portion of the BAS installation process to get BAS ECU talking to the new 10AS:
- refit and connect up the tuned ECU
- enter the service/test menu
- press "renew 10AS"

BTW - I just checked the email exchanges at the time (Sept 2016) and confirm that LR Malaysia changed:
- ECU (maybe not needed for your vehicle?)
- 10AS
- Instrument computer
- (not mentioned previously, forgot it).... a new cable loom.

Would have been expensive if I had to pay for it.

Quote:

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Originally Posted by tact

I tended to do that whenever I left my Defender with LR in any case.... it only takes 10min to swap in/out once you have done it a couple of times.

If they do change your 10AS you just have to repeat one portion of the BAS installation process to get BAS ECU talking to the new 10AS:
- refit and connect up the tuned ECU
- enter the service/test menu
- press "renew 10AS"

BTW - I just checked the email exchanges at the time (Sept 2016) and confirm that LR Malaysia changed:
- ECU (maybe not needed for your vehicle?)
- 10AS
- Instrument computer
- (not mentioned previously, forgot it).... a new cable loom.

Would have been expensive if I had to pay for it.

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After chatting with Pete Bell last night he thinks my immobiliser may be ok. He thinks it could be something shorting out seeing as I was working on my headunit while this was happening. My interior light has gone funny and stays on. As the control for that and the immobiliser is in the one place he is saying if I get the light right the immobilser should follow

Quote:

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Originally Posted by D90 orkney

After chatting with Pete Bell last night he thinks my immobiliser may be ok. He thinks it could be something shorting out seeing as I was working on my headunit while this was happening. My interior light has gone funny and stays on. As the control for that and the immobiliser is in the one place he is saying if I get the light right the immobilser should follow

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Sounds reasonable. Any fault codes when you connect the BAS tool and go to the appropriate menu?

Quote:

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Originally Posted by D90 orkney

So just got off off the phone to ULR. It took 4 hours to diagnose at $236 an hour. Then was informed that my module has an internal problem. I need a completely new and different system to the one I have. This will only cost $3000. I asked why is the system completely different to the one I have. He said that he doesn’t have that information. I asked if he could get it. He said they will not give out that information. I’m pretty sure I think I know why it’s a completely different system. Perhaps because they know it’s a dud system. This should be a recall. It’s a criminal act that it isn’t. I told them to shove the 4 hours where the sun don’t shine and that I won’t be paying $3000 for a new system. They are going to put it through head office to see if it will be done under warranty. If they don’t I shall take them to vcat

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Defender 90 2013 2.2l. Immobilizer appears to have a fault cannot start, lock or unlock. The EKA code did not disarm the immobilizer. Engine will crank briefly sometimes but mostly will not crank at all. Has just been sent on a float to Melb City Land Rover Port Melbourne. They claim to never have heard of the fault.
I changed the fob batteries. Disconnected the car battery to reset the electronics still no joy. Immobilizer light on tacho is flashing and will flash corresponding to a fob button push. interior light will turn off with a fob button push. A fob button push will sometimes make the immobilizer light go out then nothing happens at all. interior lights will not work with the door the door. The central locking will not operate off the driver door sill button. I think the instrument cluster did not light up as well. This issue could be expensive

any guidance would be deeply appreciated

Max

I have the same alarm immobiliser fault in my Defender 90 2.2l MY2013.
MLR have quoted $3150 to fix the fault. I have already paid the diagnostics fee of $480 to MLR.
How did you get on with the repairs to your Land Rover?
I have approached JLR Aust trying to have it repaired under Aust Consumer Law Consumer Guarantees.
so far they have only agreed to cover 50% of the repair cost.
Did you have to go to VCAT? That is the position I am now faced with.
My situation is a little difficult as I bought the vehicle in a private sale from fella in Sydney.
The vehicle had two years warranty and MLR did quite a few warranty repairs. I reported the alarm system twice during the warranty period for some faulty behavior but MLR never fixed it. Now the 5 year old vehicle is dead and will not move due to the alarm immobiliser. The warranty expired 4/2016 but the vehicle has only 108,619km on the odometer.
Would like to hear how your repairs went and if Land Rover agreed to cover the costs. or how your VCAT experience went.
Any guidance would be greatly appreciated

regards

Max