Originally Posted by
ozrob
Hi all,
I have had a response from LRA.....their response was that all things considered they will not replace the engine.
As the vehicle is out of warranty and not serviced at a Land Rover Dealer.
I did advise that in the owners manual it does state that the vehicle should be serviced by a "qualified mechanic", I have been a licensed mechanic for 30 years, made no difference to their decision.
I advised that the injector failed which I as a consumer have no control over which then caused a major component failure, which is covered under the Consumer Law ACT, again they were not interested.
The dealer could not tell me why the injector failed...it just did.
Now it is up to me to pay for the diagnostics performed by the dealer and have the vehicle towed 100 km's back to my home.
I am bloody devastated that LRA can treat a customer this way.
I will be going down the path of ACL to seek advise in getting the matter resolved.
Even if I did spend the $20K in getting a new engine what's to say it won't happen again?
I love my Defender...but now I am guttered, if the vehicle is this unreliable then I have wasted $50K on a three and a half year old vehicle.
So kids be very cautious when it comes to dealing with LRA.