Thread: The front Puma axle saga continues.

Is this recall different to the axle / bracket issue?

REC-005494 - JAGUAR LAND ROVER AUSTRALIA PTY LTD - LAND ROVER Defender 90, 110 & 130 2010 - 2012 | Vehicle Recalls

This is the one I was referring to where I’m on the list of VINs subject to recall, but not on JLRs internal list.

Originally Posted by sweepy

Is this recall different to the axle / bracket issue?

REC-005494 - JAGUAR LAND ROVER AUSTRALIA PTY LTD - LAND ROVER Defender 90, 110 & 130 2010 - 2012 | Vehicle Recalls

This is the one I was referring to where I’m on the list of VINs subject to recall, but not on JLRs internal list.

That would appear to be the same problem.

Maybe take it up with Vehicle Recalls. Let them know that Land Rover don't seem to be honouring the recall.
Problem is that I don't think the dodgy looking bracket 'fixes' the problem, it just stops a catastrophic failure. It might not stop the axle cracking at the weld but stops it progressing and the end of the axle coming adrift. So the axle might crack & drop the oil without you knowing instead....


Colin

Originally Posted by gromit

That would appear to be the same problem.

Maybe take it up with Vehicle Recalls. Let them know that Land Rover don't seem to be honouring the recall.
Problem is that I don't think the dodgy looking bracket 'fixes' the problem, it just stops a catastrophic failure. It might not stop the axle cracking at the weld but stops it progressing and the end of the axle coming adrift. So the axle might crack & drop the oil without you knowing instead....


Colin

Like Sweepy, my Defender is also on the VIN list, but when I spoke to JLR this morning I also got the 'it's not on our list' so they are not intending to do anything.
I can have it inspected at a dealer (at my cost), but as far as they're concerned, end of story.

As Colin suggested, I have emailed Vehicle Recalls this afternoon & informed them that JLR are not even prepared check if my vehicle is ok or not.

If I get any reply back I'll let you know.

It has been over a week now since I sent details of the recall together with a copy of the recall order to our minister for transport. As of yet I have not even had an acknowledgement. He is too busy in Egypt at COP27 trying to save the planet to bother to reply.

Subsequent to the above. I have contacted our "Competition and Consumer Protection Commission" with the details to see if they have any interest in pushing it.

Well the people at vehiclerecalls.gov.au have been very helpful & contacted JLR on my behalf & today have come back with a reply from JLR.


"I was advised from the supplier the below:

This recall hasn’t been launched by the UK yet. And retailers are unable to carry out the recall until it is active.

As soon as we receive notification it is launched and active we will notify the customer directly via email / letter to bring his vehicle into his local retailer for repairs.

You will be contacted as soon they do."


It seem odd that an Australian government department know of what the potential problem is, & has a list of the vehicles that may be affected, but JLR UK hasn't started anything?

Am I the only one starting to smell the BS?

Originally Posted by Larry

Well the people at vehiclerealls.gov.au have been very helpful & contacted JLR on my behalf & today have come back with a reply from JLR.


"I was advised from the supplier the below:

This recall hasn’t been launched by the UK yet. And retailers are unable to carry out the recall until it is active.

As soon as we receive notification it is launched and active we will notify the customer directly via email / letter to bring his vehicle into his local retailer for repairs.

You will be contacted as soon they do."


It seem odd that an Australian government department know of what the potential problem is, & has a list of the vehicles that may be affected, but JLR UK hasn't started anything?

Am I the only one starting to smell the BS?

Sounds like the Government Recall Dept has no real power if they are just relaying the BS from JLR.
The recall is on the Government website but not 'active', WTF ???

People have had the dodgy looking bracket installed in the UK (has anyone here had that done ?) so is that the recall or not ? Worthwhile pointing this out to the Dept.

If as many affected people as possible contact the Dept they might eventually get the point......

Best of luck with it !


Colin

Originally Posted by gromit

People have had the dodgy looking bracket installed in the UK (has anyone here had that done ?)




Colin

I have had plenty of customer Defenders in with the brackets installed, i cant say i would call them dodgey though, its a very big solid bracket.