Thread: Show us your Deefers !

Originally Posted by Chops

humff
Melbourne, tight assed tossers.
I got nothing, not even a full tank of juice

If you're ever in WA I'll give you an ice bucket

Originally Posted by Wheatos

Looks awesome Adrian.

I pick up my new 110 this week from there also. I got them to fit the Rijidij wheel carrier, APT steering and diff guards plus a whole lot of other goodies.

They have been great to deal with so far, but I have a lot of very specific requests, so let's see how they deliver. I ordered last October, so I'm champing at the bit!

Peter

Be very careful what you install onto your defender when in warranty.


Macarthur auto installed my gear then when it came to fixing a few issues when they were servicing it voided the warranty with the dual batteries, safari snorkel, 2" suspension lift, bullbar.

Front transfer seal wouldnt warrant due to suspension lift.

Clutch due to e-lockers

Turbo hose due to intercooler

Egr cooler due to aftermarket exhaust

I still love the car and plan to keep it for a long time but getting very frustrated with landrover and their inabilty to accept any responsibility even though searches prove that other standard cars are having these issues also.



Sent from my SM-N910G using AULRO mobile app

Originally Posted by Azza2013110

Be very careful what you install onto your defender when in warranty.


Macarthur auto installed my gear then when it came to fixing a few issues when they were servicing it voided the warranty with the dual batteries, safari snorkel, 2" suspension lift, bullbar.

Front transfer seal wouldnt warrant due to suspension lift.

Clutch due to e-lockers

Turbo hose due to intercooler

Egr cooler due to aftermarket exhaust

I still love the car and plan to keep it for a long time but getting very frustrated with landrover and their inabilty to accept any responsibility even though searches prove that other standard cars are having these issues also.



Sent from my SM-N910G using AULRO mobile app

Thanks for the tip Azza. That's good to know. Hopefully my additions don't impact warranty as they are only external protection items and are not performance related in any way.

I picked it up yesterday, but all the parts I have ordered and required fitting hadn't been done!

This includes Rijidij rear wheel carrier, APT steering guard, APT front & rear diff guards and Mulgo bumperettes. These accessories have been ordered since January, and they had the car for 3 weeks, so i was pretty disappointed for them to not have these parts. They rely on Opposite Lock to buy and fit, but they're saying they can't get the parts. Seems very strange to me.

Originally Posted by Wheatos

Thanks for the tip Azza. That's good to know. Hopefully my additions don't impact warranty as they are only external protection items and are not performance related in any way.

I picked it up yesterday, but all the parts I have ordered and required fitting hadn't been done!

This includes Rijidij rear wheel carrier, APT steering guard, APT front & rear diff guards and Mulgo Bumperettes. These accessories have been ordered since January, and they had the car for 3 weeks, so i was pretty disappointed for them to not have these parts. They rely on Opposite Lock to buy and fit, but they're saying they can't get the parts. Seems very strange to me.

If they are getting the APT items direct from Ben (APT Fabrications), it shouldn't take any more than a couple of days (If he has them in stock). (I ordered mine from Ben on Monday, and got them on Thursday) The Rijidij Wheel Carrier & Front Bull Bar (Which I ordered) I will/should have in 6 weeks. (As these have to be fabricated first).. As for the install of the protection devices (Steering, Diff Guards) they only took me one evening to install. (I have the same items you ordered, plus the fuel tank guard. Which I have not installed yet.. Need to use up some fuel before I can tackle that one (Currently got a FULL tank of fuel). It will be easier with a lighter fuel tank.)

I have the Mulgo Bumperettes & Side Rails as well.. (Bumperettes take no more than 20-30 minutes to install.)

Wolf

Got an email from Ben this morning, regarding the bracket he made for the Fuel Guard. (To make it easier to install), he realised that he supplied the wrong one, and he shipped the correct one today by Post. Can't get any better service that that..

Originally Posted by Wheatos

Thanks for the tip Azza. That's good to know. Hopefully my additions don't impact warranty as they are only external protection items and are not performance related in any way.

I picked it up yesterday, but all the parts I have ordered and required fitting hadn't been done!

This includes Rijidij rear wheel carrier, APT steering guard, APT front & rear diff guards and Mulgo bumperettes. These accessories have been ordered since January, and they had the car for 3 weeks, so i was pretty disappointed for them to not have these parts. They rely on Opposite Lock to buy and fit, but they're saying they can't get the parts. Seems very strange to me.

Sounds more like an opposite lock issue to me also.
They do great work and havent had an issue with anything they have touched.

BUT they are lacking in a little "honest" communication with the timetable to turn the car around greatly underestimated in every dealing i had with them.

But again great workmanship.

Sent from my SM-N910G using AULRO mobile app

Originally Posted by Pocket Rocket

With both Deefers we got a gift basket that was packaged in a metal wine ice bucket thing. We ate some of the food, gave some away and still have the ice buckets sitting on the shelf - don't drink wine. Also got a full tank of fuel.

From a dealer in Melbourne I got a pen no free tank of fuel and emails for the last two years 😂👍. Better than Hobart went in for recall issues and come out with greasy finger prints all over the door and bonnet ;;

Originally Posted by Azza2013110

Sounds more like an opposite lock issue to me also.
They do great work and havent had an issue with anything they have touched.

BUT they are lacking in a little "honest" communication with the timetable to turn the car around greatly underestimated in every dealing i had with them.

But again great workmanship.

Sent from my SM-N910G using AULRO mobile app

Good to know, thanks Azza. There is hope yet.

No doubt everything will be brilliant once it's done. The 110 is so beautiful now (day 2!), but after waiting since October and having researched and planned every tiny detail, I just want the complete package now.

B r e a t h e . . .

Originally Posted by Azza2013110

Be very careful what you install onto your defender when in warranty.


Macarthur auto installed my gear then when it came to fixing a few issues when they were servicing it voided the warranty with the dual batteries, safari snorkel, 2" suspension lift, bullbar.

Front transfer seal wouldnt warrant due to suspension lift.

Clutch due to e-lockers

Turbo hose due to intercooler

Egr cooler due to aftermarket exhaust

I still love the car and plan to keep it for a long time but getting very frustrated with landrover and their inabilty to accept any responsibility even though searches prove that other standard cars are having these issues also.

Firstly, Land Rover themselves are not responsible for any modifications that may have been done by the dealer unless it was installation of genuine dealer installed Land Rover accessories. For example if before delivery the dealer installs an Acme widget then Land Rover are not and should not be held liable for any issues that result from that installation, including a Land Rover part that failed as a result of the Acme widget. HOWEVER, by law, if it was delivered to you that way *from the showroom floor*, then *the dealer* is responsible for the overall "package" that they sold you. The dealer may or may not be able to get warranty work underwritten by Land Rover (or by a thrid party that they may have subcontracted the installation to), but either way that is the dealer's problem and *the dealer* is responsible for what they sold you. Of course, they may try to squirm out of their responsibility, perhaps in the hope that you are not a well informed consumer.

"Front transfer seal wouldnt warrant due to suspension lift." Was the lift installed by the dealer before the car was delivered? If it was then it is the dealer is liable for warranty repair of the seal (not Land Rover)...

"Clutch due to e-lockers" Were the e-lockers installed by the dealer before the car was delivered? If it was then it is the dealer is liable for warranty repair of the clutch (not Land Rover)...

...etc - you get the picture... NCAT is your friend. Search NCAT. Often the price of performing a repair costs the dealer less than addressing a complaint filed with NCAT, so if you are experiencing push back then mention to the dealer that you will be raising a case with NCAT and you may find that they change their position. A key phrase to use in the same sentence as NCAT is "market expectations".

Any modifications you made after taking initial delivery of the vehicle are more difficult to resolve, especially if they were installed by a 3rd party that was engaged by you rather than by the dealer.

Speaking personally, my vehicle has been heavily modified since I took delivery of it and, as part of that modification process I accepted that I may or may not have to kiss some (most?) aspects of the remaining 12 months of warranty good-bye.

Anyway, by way of apologizing for getting a bit OT, here's a photo of my Defender: