Oil Service for New Defender 2008

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Originally Posted by dullbird

funny as i know we all had this discussion before as it was supposed to be 20k BUT funny how you were told 12k as we were told 10k by the dealer who recognises that is 20 but strongly suggested we did it at 10k

who was your service centre xavie?

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I was also told 10,000, I just had a look at my diary where I wrote it but was told 12,000 would be fine. And yes Kilometers not Miles.

It was Trivetts.

I am led to believe as someone else said it may have to do with climate and definitely dependent on type of usage.

Might just quickly add that I did 2 oil changes on the Defender. One at about 1500kms or thereabouts and then one at 6,000. I know people say that periods can be extended due to good advances in oil but I do feel initial changes while the engine is new are still very important and then 20,000 is to far no matter how good the oil. I basically wonder if all this has been changed to cut the companies cost as first service was always free anyway and then it looks better running cost wise if your booklet says you only need one (rather expensive) service Per annum. Of course this is just my opinion but especially on engines which don't use Delvac 1 oil changes are pretty cheap.

Xav

Landrover South Africa have an intermediate service every 10,000Km for the Defender.
Land Rover ZA - Service Intervals

LR USA & Australia do not mention service intervals on their websites.
In Canada the first 6 services are complimentary (LR3, RR & RRS), no mention of intervals.

Each market is 'serviced' differently I guess to compete with local offers/expectations or to generate the appropriate return (maybe you're on the right line dullbird).

The LR dealer will be more than happy to charge for changing oil & filter whenever you see fit......


Colin

One thing I think causes alot of this is that Euro engines are and always have been more efficient than Jap diesels.Most people in oz grew up with engines that sludged up if the oil wasn't changed every 5k and feel un-easy with letting it go further.Remember that LR engines burn around half the fuel of a jap six engine and what they burn they burn cleaner and oil has come a long way.It woudn't bother me changing at 20k,most euro diesel cars are around that now,they Know,they build them. Pat

What are Ford's recommendations for the Australian Transit van with the Puma donk?

The quality of oils used, the quality of fuels (big one ATM thanks to certain aromatic components that are killing previously good lubes) all play a big part in service intervals, and particularly the quality and sealing of the air filter.
I cannot get a decent air filter for the Patrol ATM, or more precisely, one that seals properly.

Dirt ingestion is the biggest killer of oil and engines, and the only way to get it out once it's in there is dump the fluid, regardless of how good your oil filtration is.

Fuel dilution is another biggy, and if your average trip length is under 25-30km, reduce your oil change interval, even with today's common rail and unit injector engines. Some of the components of the new ULSD's are hard, very hard on the lubricant when it gets into the crankcase, even in small quantities and at levels most labs can't measure.
The same thing goes for the new petrol's, particularly with ethanol.

Well I’m a bit confused as well. My Dealer told me 12,000 Kms but the book says 20,000.

I wasn’t quite sure especially after reading that some of you have been told 10K,12K, and 20K.

So I sent an email to Land Rover Australia. I had a guy call me up today and tell me that it was defiantly 12K and that the ford engine was 20K because it had two oil filters in it and land rover only used one. So I asked him if the 12K service was an A or a B service and he told me that he wasn’t a technical person and didn’t know what the difference was.
He also told me that it HAD to be serviced by an authorised dealer and I couldn’t just take it into the local Ford dealership or local mechanic.

You got to love the support.

Its now got 4500 km on the clock, so I hope I can get it sorted soon.

Craig

right well i'm not impressed:mad:

as our car went in for a 10,000k service today under recomendation of the service centre:mad:........

so i will be calling land rover australia tomorrow to find out if it is 12k and if it is i shall them be calling the service centre and enquire why they have asked us to ring our car in 2000k's early:mad:

I'll add this to the list of questions to be asked.

There appears to be very little science practised and a lot of rumour applied.

What do they take us for? :twisted:

Having taken a big breath I remember that owning a Disco for eleven years had nothing to do with Land Rover Corporate and a lot to do with the LR owning community.

i was told 12k even had a big sticker slaped on the top right of the windscreen to remind me.

If LR Australia say it has only one filter so therefore it needs changing at 12,000kms then why does the LR UK site say 12,000miles (20,000Kms). Do they get 2 filters on the UK Defender motors ?!
I could understand if you were told that it was due to different climate conditions, poorer quality roads in Australia or something similar. Sounds like LR Australia need to get their act together (but then we knew that anyway).

I guess at the end of the day whatever figure LR Australia say you'll have to accept if you want any warranty claims honoured. Whether it's to improve the life of your engine or just to line their pockets doesn't matter, if it's not done they will try to wriggle out of any warranty work (even if it's not engine related !).

As to the claim that service work must be carried out by an 'authorised dealer' I think they're skating on thin ice there.....

Colin