Thread: Devastating phone call....

bloody hell woman..

hope it works out in your favour!

Originally Posted by dullbird

Dealer called us today.....as some of you may know car went in wrongly for its 10,000k service

only to be informed our car is STUFFED.....

WHY? ........water in the fuel.

they said they have never seen this amount of water in the fuel before and they are actually supprised that the car managed to continue running!!!!

we have been quoted off the cuff of 6 and a half grand!! that they said may possibly not be covered by insurance.

the car needs everthing replacing!!!

DB

is this the new Defender? how did that much water get into the Fuel system ? sorry to hear about your wows , what about dealer warranty? i s'pose that wouldn't be covered ?

Originally Posted by Disco_owner

DB

is this the new Defender? how did that much water get into the Fuel system ? sorry to hear about your wows , what about dealer warranty? i s'pose that wouldn't be covered ?

yes the new defender........

its not covered under dealer warrenty!

i dont know how much but apparently ALOT the most the service centre has ever seen!

Any chance of tracing back to where you got your fuel?
And what about the water dash light on the bottom of the filter?

Surely you shouldn't have to carry the can.

DB, Ouch!! I bet that makes one feel happy... NOT!!

Disco Owner, how can a dealer warranty cover damage caused by the fuel the owner puts into it? In my understanding, warranties are against faulty manufacturing, not misuse - even if that misuse is completely unintentional as in the case of water in the fuel. This is what you buy comprehensive insurance is for!

that said, if there was a way in which it was found that it was faulty LR assembly (i.e. fuel level sender is loose and any road spray or water flowing over the fuel tank runs into the tank) then you might have a warranty claim...

DB, if you bought all your fuel from one location, then the reciepts and mileage logbook might come in handy for a small claims tribunal claim against the supplier of the fuel - you cannot be alone in that situation, there should be others with stuffed motors from the same source.

Hmm - sorry to hear! Sounds very strange though...

It should take quite a bit of water before you get any near your pump/injectors.

Any more detail on what exactly is damaged???

There was a lot of water in fuel issues a few months ago.. one of the majors was responsible.

Heard of a few Toyotas having issues. My neighbour put her RAv/Highlander whatever it is into the dealer for rough running, they didn't pick the water, & sent her on her way. 2nd time they did when the engine died & needed replacing. Warranty covered the dealer error .

Regards
Max P

Originally Posted by EchiDna

........ This is what you buy comprehensive insurance is for!

Now that raises an interesting point. If you're silly enough to run off the road and into a tree, where it's entirely your fault, and you do $6K+ damage to the engine/drivetrain or any other bit, then you're covered.

Could it not also be successfully argued that you're also covered in this type of no fault scenario ??