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Thread: So the PUMA goes back to the garage again tomorrow

  1. #221
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    Quote Originally Posted by Psimpson7 View Post
    Anyone can service the car as long as they use the correct genuine parts and service to the correct schedule.

    My car was serviced by me from 11000 miles and I never had an issue on warranty claims.

    I have to say I do find this bizarre.....How can they prove that the service was done at that time and you did in fact change the filters and that you even did it correctly if your not a qualify mechanic that is able to stamp the book
    Our Land Rover does not leak oil! it just marks its territory.......




  2. #222
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    They didnt seem to care. Never asked to see any service record ever, on any occasion it went in! As long as it was under the 60k miles 3 yrs they were happy to have it.

    Who's to say somebody couldnt just get a rubber stamp made up claiming to be a garage anyway! not exactlty difficult or hard to do.

    $10 and I could be stamping as anybody! Its nonsense!

  3. #223
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    Quote Originally Posted by Psimpson7 View Post
    They didnt seem to care. Never asked to see any service record ever, on any occasion it went in! As long as it was under the 60k miles 3 yrs they were happy to have it.

    Who's to say somebody couldnt just get a rubber stamp made up claiming to be a garage anyway! not exactlty difficult or hard to do.

    $10 and I could be stamping as anybody! Its nonsense!
    yeah that's true
    Our Land Rover does not leak oil! it just marks its territory.......




  4. #224
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    Quote Originally Posted by dullbird View Post
    The car was taken in today to have a new engine fitted...and we were also given a courtesy car without charge while they have it.
    Glad all is being sorted for you guys - when its hard to prove it makes it doubley difficult.

    Update on us:

    Since the patch was applied to the ECU - we haven't had any issues - it does run better (takeoff and power) however it sounds like a 'true, clacker diesel' when at lowrevs and cold - reminds me of my 3.0ltr Patrol.

    Its back in the dealers at present to have every connector (and from what I can gather thats electrical ones) and sensors cleaned / changed and sealed better. Two day job so while they have it the rear seat will be replaced and the handbrake fixed up...

  5. #225
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    How much of the motor is being replaced?

    Andy

  6. #226
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    Quote Originally Posted by andrew e View Post
    How much of the motor is being replaced?

    Andy
    Yeah... that ocurred to me. Imagine the head scratching if after the new motor the noise is still there.

    Lets hope that doesn't happen to DB
     2005 Defender 110 

  7. #227
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    Quote Originally Posted by andrew e View Post
    How much of the motor is being replaced?

    Andy
    I dont know what they class as the engine....so i'm guessing the the block and electrics but not the ancillarys
    Our Land Rover does not leak oil! it just marks its territory.......




  8. #228
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    Regarding Dullbird's problem. It is hard to argue with the vehicle going into limp home mode. This surely suggests that there is something not quite right. Tracing the problem or problems is the issue. I suspect it is down to the ECU and all the decisions it makes as it is being fed by sensors that monitor an awful lot of stuff.Whether it is a faulty ECU, a faulty sensor (or sensors) or a dodgy program is anyone's guess.
    In my naievity I thought that if a problem arose, that the brain or the ECU logged this and made the fault known to the dealer by being connected to a diagnostic machine.A mechanic explained it to me by saying that if I went into him and the brake lights were not working he would plug in the vehicle to the diagnostic machine. This would tell him that the lights were not working but it would not tell him why.He would try to trace the fault in the time honoured time consuming way. He also stated that it is possible that a faulty component could be the issue but whether it is truly faulty or just faulty because of a fault in the electronics controlling it, it was hard to say.
    Over here a Discovery had it's engine replaced as it was not running right. When it was started up with the new engine the fault was still there. The reason being that the injectors from the original engine were used in the new engine. The problem was caused by a faulty injector. Why the diagnostic machine cannot say this mystifies me.
    I hope Dullbird gets the problem sorted. My first port of call would be a new ECU and all that other stuff I do not understand. Who ever heard of a series Land Rover or a Tdi going into limp home mode? Even with all this electronic stuff and fuel monitoring my Puma does less miles to the gallon than the Tdi. Fair enough the emissions may be cleaner but I am using more fuel to cover the same distance. Sometimes I think bureaucracy needs a dose of common sense.

  9. #229
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    Quote Originally Posted by muddymech View Post
    i belive all warrenty work must be done by the dealer but servicing can be done by any qualified mechanic/garage.
    ian
    I believe you are right there, anyone can service as long as genuine parts used but the dealer would have to handle warranty work, especially in this sort of situation

  10. #230
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    I'm pretty sure its a software problem as we have had alsorts changed including injectors.....
    So technically no a new engine is not going to fix that...BUT there are cars out there that don't have problems like we have..so possibly something else is also at play..maybe tolerances with in the engine who knows.

    all I know is hopefully with this new engine we get trouble free driving....this engine could just as easily raise the problem also but hopefully they will find the fix for it by then if it does. remember I have had this problem for 18months now it went from not being able to prove it happened to the dealer...to limp modes that can come sometimes just days apart.

    So despite what some people may think that its a common problem and it wont hurt the car we have living proof that the car has in fact gotten significantly worse and to some degree undrivable.

    All we want is a car we car drive...and not have to wait until the afternoon to do so...if that means another engine just so we get that for 2 years while they find a fix so be it......hopefully that wont be the case
    Our Land Rover does not leak oil! it just marks its territory.......




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