Thread: So the PUMA goes back to the garage again tomorrow

Originally Posted by dullbird

Yes I know Pat your teaching me to suck eggs here....

BUT as said above when someone tells you your filter is blocked and hands you fuel with debris in it how can you argue and not pay regardless of whether it is related to the issue or not!...they were told by land rover to check the filter. They did and they said it was blocked the fact that I don't think it is is another matter and until I see another puma filter that has been changed to compare it with a pay $400 to have it analysed how can I argue?

So it's a new vehicle,is the crap in the filter from when they made it or are you buying crap fuel?.Go back to your first post>the only thing they haven't changed is the MAF and ECU<.They will both cause the problems you have if either or both are a bit iffy. Pat

Originally Posted by PAT303

So it's a new vehicle,is the crap in the filter from when they made it or are you buying crap fuel?.Go back to your first post>the only thing they haven't changed is the MAF and ECU<.They will both cause the problems you have if either or both are a bit iffy. Pat

no pat I said those things haven't been looked at yet. And yes I know those things could possibly cause it I read other forums too. But if the car is not showing up faults for these items and they have no specific service messages for it I can't see them touching what they think are working parts....I have mentioned it once before. Maybe I need to mention again. Trouble is I don't know how a garage like that works I'm assuming they follow some sort of troubleshooting flow chart when unfamiliar with its workings.

I also don't know whether the car has shown up any codes recently as I haven't asked if it has It may well be that they keep chasing a dead end street a code that actually doesn't lead them anywhere, and may not be directly related.

It isn't the crap from being a new car it was a small amount of sand and grit....as for the fuel station we use BP and try to stick to the same few garages ones with high turn over as recommended by the dealership

Originally Posted by dullbird

2 have been replaced we are now on the third one of the others was replaced under warranty from the water in the fuel.
and we couldn't prove it hadn't resolved it until we tried it..
We still would of had to replace it whether it was related or not to the issue thats the thing I think your missing

Maybe I am missing that but I am just trying to help you as you say you are handing over all this money all the time for many things including loan cars. The thing you are missing is the money you are handing over. My point is do not pay for these unecessary things as under a warranty, most other dealers will give you a loan car.....for free.....just top up the fuel.

Whats supposed to happen is the vehicle comes in with a complaint, this is usually a symptom. the mechanic identifies the symptom as per the customers complaint and learns how to replicate it if it only occurs under certain circumstances.

they then sit down and have a good long hard think about what could be making the noise and then work out what causes that to make the noise.

they then do some testing to isolate the faulty component and then swap that component.

this can be done because they are supposed to know how and why the engine works and how all the different bits interact.

Heres a comparison. (you do cameras, I know a couple of vague things from people who've tried to correct my abysmal talent of wasting MB's trying to take a decent photo)

I know didly about cameras I point em I squeeze the button the green light comes on I push a little more and the flash goes off and hey I took a picture.

now lets just say that the picture didnt come out right I have no idea why it didnt but I bet that IF I showed you the picture you could look at it and be thinking something along the lines of

"the colours could be all dark because the f stop setting on the camera and the iso speed is set too slow."

"the colours are all dark because you dont have enough light"

"the colours are all dark because the flash timing is out"

"the colours are all dark because the camera is set to "dark and moody photos "

and whatever other things might cause it.

Then you'd ask nicely to see the camera, spend about a minute playing with it and out of all those things that you come up with realise that the "picture style" setting was on "moody gothic emo" instead of "rose coloured glasses"

you'd then give me back the camera and say all fixed enjoy.



NOW unfortunately its not quite that easy with engines (assuming it is as simple as IVe made it with the camera example) as one part thats broken can cause a knock on effect that takes out a second item you fix the first part but because the second part is no longer supporting the first part (which is now a new part) the way that its supposed to and the first part fails again.

or

you could "fix" one item but its not the right item whats been fixed was just something that was a symptom and not the cause so given time the problem recurs.

And just to make it all the more annoying....

they dont do things the same on all engines. sensors move, ranges change and adjustments differ, and sometimes thats between models of the same engine.

Its annoying and on a personal level I hate it when I pooch a diagnosis cause it means I have to spend more time doing something I should have gotten right the first time and less time fixing other problems.

I hate it even more when whats meant to be a professional workshop is manned by one bloke who can tell the difference between a con rod and a cotter pin whose supervising a dozen appie's because the owner can boast a fully staffed workshop while raking back the government subsidies for having the appies. Things get missed and experience goes walkies.

most other dealers will give you a loan car.....for free.....just top up the fuel.

Most dealers except ours although we have just had our car loan cost squashed by the dealer when we paid for the filter....

But hey if anyone that goes to the same dealer as me in Sydney has been given courtesy cars when going in for warranty and service work please speak up as it only strengthens my case.

Can I just say you have my sincere sympath DB. I've been through this type of thing (not with LR) and it's not fun. Best of luck and I hope they sort it.

Hello DB, I am curious if the fuel tank have been removed, inspected and cleaned.
If the problem with debri in the filter persist I would ask if this job have been done. I assume that if they have done that after the third filter change.
Is the tank metal or plastic? Did you have a look wich type of debri is on the filter?
Cheers

Dullbird if it only does it first thing on a cold morning it won't show a fault code.To show a fault code means that it has a fault,something is wrong all the time,not just in the morning.I would take it to Ultra tune,leave it overnight and get them to run a MAF test first thing in the morning.We have a very good privately owned and run one here in Kal,I would tell them whats wrong and give them a try. Pat