From what I understand from the pump shop blokes, they use high and low water probes to turn the pump on and off. From what I understood these were sensors of some kind.
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Yes , I asked him about the probes and he said they were tank probes and the pump would cut off if low. Dont know how it would start again tthough because if it started as soon as the water covered it then it would stop again pretty soon. At least with the probes it wont start untill a fair depth of water is over the pump. The young feller is not real good at replying to emails or phone calls. I still have to set up a time to swap panels. As you say , I could pull the pump up running till it stops then lower it back untill it starts. See if it starts straight away or untill its lowered down a fair bit.